Domino's Pizza Asakusabashi — Restaurant in Tokyo

Do NOT order delivery from this location. I wish I would have read the reviews before ordering from here, but I just chose the first location that popped up on the Dominos ordering site and trusted that it would be trustworthy because it's Japan and this is a well-established chain (naive of me, apparently). I chose delivery to my apartment and the food never came, period. I spent a lot of money, too, because I wanted to try some new things (3000yen). It was incredibly frustrating. I just got home from work and was hungry, had to wait an hour for the order to even get to the "delivery" stage, and then it never came. The pizza tracker just suddenly asked me to leave a review after the predicted delivery window ended. The delivery driver GPS never loaded, either, so I'm genuinely wondering if the food ever even went out. I don't speak Japanese so I am too anxious to call in to request a refund because, while I am upset, I don't want to stress anyone out at the store in case no one knows English. Let my experience be a warning to others. I really never thought I would ever leave a negative review on any establishment here or back home because I don't want to hurt someone's business, but this was really sad and I have never had anything so puzzling happen in my entire life. I just wanted...

I ordered last night over the phone, person confirmed it would be delivered in 15 to 20 minutes (which was a big surprise I've never gotten pizza that fast from Domino's in the US) and it could come straight to my hotel. We never got the pizza, no one ever came. I'm diabetic so I ended up just going to grab other food at the konbini. The only reason we ordered from them is the hotel seems to have a partnership of some sort where they leave menus/ads for the guests so we thought it would be okay to order. The only saving grace here is since i ordered on the phone I didn't have to pay since it would have been cash...

My pictures are there but my review disappeared? So once more, Aweful. I have no idea if it's a policy only in Japan to use almost no tomato sauce on the pizza. Since i was disappointed once regarding the volume of tomato sauce used. The last time i ordered, i specifically asked them to put more tomato sauce on my three pizzas. You can judge by the latest pictures: my pictures (the same profile pic will be there). Now tell me if this looks like the normal amount of tomato sauce on a pizza?? (although i...