Domino's Pizza Takanawa — Restaurant in Tokyo

I am extremely disappointed with my recent experience with Domino's at this location. Despite calling three times to address a missing order, I was met with unprofessional behavior. No one would speak, and when I requested an English speaker, they responded with laughter and mockery instead of simply saying "no English."

Having traveled extensively, I know that even non-English speakers usually manage to convey this basic phrase. This behavior is inexcusable and reflects poorly on both Uber Eats and Domino's. Tokyo is a major global city, and such basic customer service should be a given.

Every other place I visited in Japan was marked by respect and hospitality, which makes this incident even more unacceptable. I ended up canceling the order. This location is tarnishing Japan's reputation and giving a bad name to Domino's. I strongly urge others to avoid this establishment until they improve their customer service and show proper respect to...

DO NOT ORDER FROM THIS DOMINOS!!!!

I placed an order through uber eats on 10/28 @10:46pm. The order said it was delivered but I never got the order. The delivery driver NEVER came NEVER called and NEVER messaged me. I contacted Uber eats who did issued me a refund. I then stupidly went to go place the same exact order at this same exact dominos location within the next 2 mins. And once again the app said the order was delivered and I DID NOT get the order. The driver never came and never called and never sent a message. Uber eats is no help as the delivery driver is actually an employee with dominos. I then tried to call Dominos but their number is out of service. What a shame that dominos is disloyal to its customer and is scamming honest people out of their hard earned money. I will never eat from dominos again. DO NOT ORDER FROM...

I should have read the reviews first but ordered via UberEats at 6:30pm and ETA says latest 7:15pm. Store doesn’t pick up call for 20min. Finally when someone does he kept repeating reasons why it’s late and no solution. Terrible service. ONLY got my order at 8pm NEVER ORDER FROM...