FACTORY45+ — Restaurant in Tokyo

•Chocolate Nutella shake- divine. Get it. The brownies and cookie on top were pretty good too, not like the average brownie in Japan (more Korean style, closer to Western) •Mint chocolate shake- my friend said it was good. The top and outside have caramel sauce drizzled on, but it isn't mixed into the shake, probably for the better (as she said) •Kimchi chijimi- had a very high ratio of kimchi! It was so tasty! Go for it!! It would be nice to have more dipping sauce though, served in a wider bowl. •Fries- The cheese was pretty chemical-y, which is fine in a junk food kind of way. The fries were crispy. I'd rather order something more Korean next time as these were just cheese fries, but they were nice anyway. The cheese seems to come standard, there weren't regular fries on the menu and these were just called "fried potato" in Japanese. •Atmosphere: one room inside looks like a modern Korean restaurant, another room has a kind of American-garage vibe going for it. Terrace seats available, smoking allowed outside. •Payment:...

Walked in with my boyfriend and got seated. We are foreigners visiting Japan for the first time. We waited 10 minutes and a group of 3 Japanese young ladies walked in. A server greeted them and took their order. Their food arrived and the server was making small talk with them. He never acknowledged us each time he walked out and back in. We continued to wait until we got frustrated from the horrible service. We decided to leave. No one noticed us leaving. It was truly so unfortunate. If you are visiting Japan, DO NOT come here unless you want to be ignored. I do NOT recommend this...

The food and coffee are high quality and I enjoyed it a lot. The music wasn't loud and made conversation easy. The service wasn't the best, but it wasn't bad either. The place is lacking a bit of atmosphere, the design is a bit industrial but with some unfinished parts, old poster, pad painting, etc It has a separated smoker room, self service water and sugar/syrup and Wi-fi It is on the second floor and there's no elevator in case you have some...