Java House - Embassy House — Restaurant in Nairobi

Java Embassy House is beyond disappointing. I used to like their efficient service and calming ambience but now the standards have dipped completely.

I ordered the chips masala, while one of my sisters ordered chips and chicken, and the other ordered granola. The chicken was depressingly dry (as my sister described), the chips were not fresh, both the masala and the one that came with the chicken. It was horrible.

The soda that came with the meal was the 300ml glass soda instead of the 350 ml... The server didn't confirm the flavour, she just brought fanta orange with a pre-frozen glass and opened it without even asking.

The only thing that was good was the granola, which my sister ordered with yogurt and honey. It was the ONLY good thing out of everything because the service was 👎🏾👎🏾👎🏾.

Let me point out that the attitude of both waiters who served us was not welcoming. The way they responded to questions and queries to how they took our reviews... They should...

Overall, I felt the service at this Java House to be great. The server came over to check on us just enough for us to not feel like we we're forgotten, but he also wasn't overbearing. Even after he brought the bill and we stayed 30mins longer and he came over to make sure we didn't need anything else.

The location can be a bit tricky to find if it's your first time. But just look for the big Java sign that helps to...

Java House is set in a quiet sidewalk adjacent to the Harambee House Annex which houses the office of the Deputy President of the Republic of Kenya. I found it very welcoming and the service excellent. The food and drinks I ordered were up to my taste and the waiter came to apologize for the delay in serving my second drink in a manner that made me patiently wait. The ambience at Java House Embassy is warm. Customer is...