Gaya Fish Noodle — Restaurant in Borneo

i try my best not to leave bad reviews because i understand people are just trying to run a business.

i came here during lunch hour on a thursday. the crowd isn’t as bad as their neighbouring restaurant and they don’t look understaffed at all.

partner ordered tomyum fish noodles and i ordered fried wonton laksa noodles. my partner’s noodles came in ~15mins. i thought my bowl would come just slightly after but no.

i waited. and waited and waited. people who came after us got their food before me and have already finished eating and left.

after what seemed like forever, i called a staff and told her my partner had already long finished his noodles and i’m still waiting for mine to come. she checked her system and went ‘oh ya ok wait ah’

so i waited and waited again and after what seemed like another 15mins they finally served me my noodles. but… no apology, no words spoken whatsoever. just placed it in front of me like i havent been waiting this whole time.

fortunately the noodles were good. but what upsets me is - what if i never said anything? would the staff be attentive enough to catch that they haven’t served me my noodles? will i just be foolishly waiting there for hours?

proceeded to pay and the staff ALMOST charged us the wrong price. our bill came out to 30RM and she opened the wrong bill of another table at first, at 50+ RM.

it may just be my dumb luck, but pls dont ever let customers wait so long. it’s really bad. some people have to return to the office to work… service here needs to buck up if they want to compete with...

Having a very bad experience on 26th July 2023. Planning to try breakfast, happens to be the 1st customer, the person taking our order keeps repeating what we order even though we are already told a few times. Then been waiting for our order to come. While waiting, suddenly 2 customers were coming in & in a few minutes, they ordered nearly the same menu as we ordered to come out 1st & start eating, for us still waiting for our order not even the drinks we ordered they sent. We ask for our order then they rush to prepare for us. Seeing the supervisor busy with her video calls, the cashier was busy with the HP, the drinks maker, laughing and talking with the staff. What kind of service is that. No urgency of service to the customer. Waiting for nearly 20 minutes, then we decide to leave without...

Was about to eat here but we immediately left after the server was being so unprofessional and rude to us. We were simply asking questions about the menu but she gave us side eyes and sighed in front of us. To make it worse, she ignored our question by silencing herself. She didn't even answer our questions properly as if she didn't even know about the menu. What kind of staff is this for being rude to their customers and unable to explain the menu properly?? So rude. Not coming...