The Real Akka Shop (akka kadai)- tradisional Indian cuisine — Restaurant in Johor

I would like to share my recent experience at your restaurant, which was quite disappointing and led to me deciding not to visit again.

Firstly, I had to wait an extended amount of time before anyone attended to take my order, despite making multiple requests for a takeaway. I noticed the staff was engaged in conversations with each other, walking around, and not paying attention to my needs, even though I was the only customer before another arrived. The other customer, who came after me, was attended to by three staffs, and I was completely ignored until that customer felt compelled to ask the staff to assist me. This made me feel undervalued and overlooked, which is unacceptable.

Additionally, I’ve noticed that your pricing seems inconsistent. On each visit, the price has varied, and it appears to be getting more expensive over time. For example, I was recently charged RM10 for half a portion of rice with soy sauce chicken. I believe the prices should be standardized and clearly communicated, as fluctuating prices create confusion and frustration.

Overall, I am disappointed by both the service and the quality of food. The staff should be trained to provide better attention to all customers and ensure that everyone is treated equally. I also recommend assigning a supervisor to oversee customer service to ensure consistent and fair treatment. Until these issues are addressed, I will unfortunately not be returning.

I hope you take this feedback into consideration...

I go to that shop everyday I also asked my friend to go there and have food But they told me that the food was very tasty but the staff were very rudeThey asked me to pay for it before I had my food I have money and I will not let anything go Only one of them was making a lot of noise while eating and it was irritating me The important thing about this is that it is a price when buying at night When I go and buy the same food during the day, the price is different First set the price correctly in your restaurant and then sell I have been to many restaurants and this has never happened to meI always finish work in the afternoon and go to another shop to have food I came here because my friend told me that the food was delicious What is the point of the food being delicious? But what they did made me cringe Please employer tell your employees Collect money from your customers after they have finished their...

If u wana go for this shop, better ur too free or hve plenty of time to spent. Service 0/0.why your staff so busy talking then serve customers. As a Singapore worker, we don't hve much time to spent there.moreover pls make a standard pricing. Diff staff gt diff pricing methods. (See people to put the pricing). Morning take away diff price and if you go at the afternoon, then there will b a guy who wrote the bill for you, if he likes you then u will get cheaper, if not koyak poker. The way the staff serve u like thy giving away the food fr free . Pls train ur staff we'll cz not everyday...