Gigi Coffee (Sunway Putra) — Restaurant in Kuala Lumpur

Today bought hot latte and donut. First ladies gave me cold, I said that I ordered hot, they change it. I was very hungry so ignored that taste of coffee was too mild. Now i felt very bad in my stomach, at home was taking out receipts.They added me oat milk!Charged without my permission 4rm extra. I am drinking only regular milk.Nobody was asking me about adding up some replacement of it. So, today they made me fool. It is a very bad attitude. When you are serving food to the people...

I ordered butter cream yesterday, and the ice is so full to the top there's barely any water to drink, it left with ice after a few sip, Literally. This is not the first time I order buttercream, but this time i got, the whip on the top is not thick as I bought before . Really runny . It's different everytime I order, should train your staff more. The service is not friendly, it's sucks . Not as the first time I order. And this will be the last time to have a coffee...

During my recent visit to GIGI Coffee, I observed that one of the staff members displayed unprofessional behavior, including signs of frustration that were evident in her demeanor. A positive and welcoming attitude is crucial in customer-facing roles to ensure a pleasant experience for customers. I hope this feedback can be used constructively to enhance...