Kannaa's Bamboo Masalla Briyani — Restaurant in Perak

Today, five of us traveled all the way from Penang to Ipoh just to enjoy the bamboo briyani at Ipoh Kanna. We had dined there before and remembered the meal being absolutely delicious, so we were excited to return.

Each of us ordered a briyani, and everything seemed fine, until my brother discovered a live worm crawling on his banana leaf. It was very active and moving around. He suspected it might have come from the boiled egg, which didn’t look fresh. We immediately informed the waiter, but there was no reaction. The waiter passed the message to the cashier, who also showed no concern. Eventually, she called another staff member who appeared to be the manager.

By the time the manager arrived, the worm had moved to another side dish. They claimed it must have come from that dish, not the briyani. We explained that the worm had moved quickly from one item to another, but they didn’t seem to take our concern seriously.

We lost our appetite, washed our hands, and went to the counter to pay. Not a single staff member offered an apology, not the waiter, the cashier, or the manager. That was the most disappointing part. We didn’t make a scene and remained respectful, as we didn’t want to harm the business. But the lack of basic courtesy and accountability was truly disheartening.

We entered the restaurant excited and left feeling deeply disappointed. If staff aren’t trained to handle such situations with empathy and professionalism, it reflects poorly on the entire...

I came here to get a vegetarian briyani bungkus ,when I entered the restaurant I saw a waiter , so I told him 1 vegetarian briyani, he said okay but after I told I went and sit at a table, it's been 30 minutes , the waiter is just taking care of the other customers who were dining in, and going there, he's busy , ok I accept but after that he were talking to a lady who were eating for more than 5 minutes . If it's 10 minutes or 15 minutes I accept but it was more than 30 minutes and the restaurant was not even busy it make me very frustrated. After that I told another waiter who were standing at the briyani counter so I told him , but he just bungkus it not even more than 1 min and I paid the money leave the restaurant . Today at 3.00 pm I went to this restaurant with my family we all ordered briyani , the taste were good but not the old taste the old taste is flavourful and delicious, this food's taste not bad , but average. The main thing is when we're eating in the air conditioning room near the window I saw 2 cockroaches we crawling on the windows's blind then the 2 cockroaches were running on our table , how we will get comfortable if we see cockroaches on our table omg, it the restaurant's responsible to maintain the cleanliness and be hygienic, it's very disgusting, when we told the waiter he said he will clean it after we finish eating. Pls try to improve ur service and...

Kannaa's is located within the India community in Ipoh. Although not too easy to find, I would highly recommend finding it and eating here!

There was the choice of having briyani cooked in bamboo or eating rice and curry from the bar. I opted for chicken briyani, and it was so delicious! You could really taste the different spices used as well as the subtle kick of heat from the chicken. It was all cooked perfectly. The serving size was large and could easily be shared between two people. Unlimited complimentary currys and chutneys were also included. These all had a different taste and I thought they were fantastic! I also really loved that the briyani was served on an actual banana leaf.

My friend decided to eat from the curry bar. There was so much choice, and again, each of the currys selected tasted amazing. Care was put into making each of the dishes, and the cooks really understood different spices and flavour combinations and how they worked and...