Upon entering Diyu Steamboat, I was immediately struck by the beautifully decorated interior. The attention to detail in the decor created a welcoming and comfortable atmosphere that was perfect for a relaxing meal. The thoughtfulness put into the design added to the overall enjoyment of the dining experience.
The service at Diyu Steamboat was truly exceptional. The staff members were not only attentive but also incredibly friendly and well-informed about the menu. They made us feel like valued guests throughout our visit, ensuring that we had everything we needed to fully enjoy our meal. Their genuine enthusiasm for helping us have the best experience possible was truly appreciated.
The food variety at Diyu Steamboat was a standout feature. The menu boasted an impressive array of options, from premium cuts of meat to a wide selection of fresh vegetables and seafood. This diversity allowed us to tailor our steamboat experience to our individual preferences, creating a truly personalized and satisfying meal. The quality of the ingredients was evident in every bite.
When it comes to taste, Diyu Steamboat certainly did not disappoint. The broths provided a flavorful base for cooking the ingredients, resulting in a delightful mingling of flavors and textures. Each ingredient contributed to a harmonious blend that showcased the expertise of the culinary team.
And then came dessert—the ice cream selection. It was a delightful surprise that added a fun and sweet touch to the end of our meal. The variety of flavors available was impressive, and the ice cream itself was of excellent quality. Indulging in the ice cream offerings felt like a perfect way to round off a truly memorable dining experience.
To sum it up, Diyu Steamboat offers more than just a meal; it offers an immersive culinary journey. From the thoughtfully designed ambiance to the exceptional service, diverse food choices, and mouthwatering ice cream, every element worked together to create an unforgettable dining experience. If you're looking for a place that combines aesthetic pleasure, delectable flavors, and attentive service, Diyu Steamboat is a...
Read moreI paid RM200 plus for two persons to get the premium buffet but the seafood was totally unfresh, small shrimps, tiny scallops, smelly oysters, watery fish that was soaked in water.
The pork belly shown on the menu was so-called from Spain and the beef is Angus Beef but they are so paper thin to the point that even if you order 20 plates in one-go, it still won’t be enough make an adult full.
The sauce bar selection is very limited with only the most basic condiments, the sesame oil bottle was cracked and spilled out when I tried to pour it out. All sauces are unfresh and seemed to be prepared hastily.
The drinks selection is also limited with only soft drinks available, they are so tricky and only provide you with a small little cup to fill the drink, and you have to go multiple times to refill it, I believe it’s to prevent customers to drink more, which is very dishonest and cunning behaviour.
The ice cream is just so-so, they won’t even bother to refill it when everything has been scooped up, and for some reason the ice cream bar is right at the front of the counter, so the staffs will stare at you when you are scooping for the ice cream.
The toilet is upstairs and the hallway is totally dark as if I’m walking to get kidnapped, the design is definitely weird and there’s only one toilet.
When my girlfriend wanted to pay, the female staff was nonchalant and didn’t even bother to serve her while chatting with other male customers, she had to stand there for a long time until the other guy finally noticed her. Don’t know if they are there just for fun or to work properly.
Definitely won’t recommend this place and you can get better food with more affordable price at other hotpot restaurants. You’re paying this high price and get subpar service, and being disrespected and ignored at the same time, they don’t even bother to improve their services and food even after being criticized...
Read moreIt was an unpleasant experience We booked karaoke room by extra RM150 Waiter seldom attended to us regardless of how many times ‘calling waiter’ button was pressed We need go down and call them, surprisingly, there were only 2 table customer, waiter was sitting there and playing phone
Low quality service by waiter The food plates were empty and stacked like mountain, but they just ignored. We need to remind them few times to take away. Mostly we arranged the empty plates for them
We paid premium package, but the foods are not fresh, included the seafood Ice cream (Haagen Dazs) great, but one of them finished, and none of the staff refilled despite reminded them. But sadly, the request was ignored
Extra charge RM10 for soupx2, we was informed that ala carte buffet, paid for premium package, but in the end, the bill noted with extra charge of RM20. Confronted them nicely, just replied this is their policy.
Air circulation inside the karaoke room was bad, almost suffocated. The air drainage system seem not working properly
Service given by the staff definitely poor and slow, and the answer given by them - showed that lack of training, actually quite rude.
We pay almost 125/person, which never expected this kind of poor service Will...
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