SMORES IOI RIO — Restaurant in Subang Jaya

Ambience & interior: Good, cozy Servicing and hospitality: VERY VERY POOR. Introduced the RM16 pork platter with a min. spend of RM99 in a bill. Ok, understand. Then when double confirm with staff, got slapped with a harsh verbal T&C of "RM99 must be only drinks" 😒😮‍💨 who in their right minds, even with a table of 6, can order drinks up till RM99 just to redeem the RM16 platter!?!? Wine & booze at mid day? Full on cocktails pre lunch?? Introduced the Birthday Treat free English roast pork. OK good, I come with my colleagues for lunch. "Sorry it is only on the exact day of birthday cannot ±1 day also". Ok, fine. We came on the exact day. "Ah sir, in order to redeem this, you'll need to post 5 ⭐Google review for us first" 😒😓 Giving out promotions with so many criteria just to make it difficult for the customers to enjoy YOUR promotions. Introduced B1F1 set lunch voucher with min. spend of RM80/bill. Ok understand. We paid the bills, waiting for the vouchers. Guess what? The ignorant & prejudice cashier/waiter just act blur until we personally requested, then only proceed to pull out 2x vouchers like it's an expensive handout. To be honest, we did everything within order and we are working professionals, yet the staff (particularly one male cashier cum waiter) has been nothing but hospitable. It isn't a personal opinion, as a whole lot of us have experienced the same treatment frm em. If you want to make customers' lives difficult in redeeming the promotions that you reluctantly offered, better just don't offer in the...

Food:

Nasi Lemak Ayam Goreng - The chicken was a bit dry, but the flavour was ok. The rice wasn't cooked properly. Some parts were literally undercooked and was still crunchy in the centre. Whhyy?? The sambal and curry were just okay; nothing to praise or complain about

Roast pork salad - It is a small plate ya; like a starter or appetiser thing. I am not a fan of the burnt mandarins the included. Charred is one thing but it is a fine line to being burnt and this was burnt, or that the grill was still dirty with burnt bits and the mandarins picked it up when grilling. Either way, not good. Then, the roast pork itself had a bit of the bad porky smell. It was 3 pieces but I guess that's fine for the price. The dressing was actually quite good. I wouldn't mind the salad for the dressing but i definitely minded the bad smelling pork and the burnt mandarin.

Kimchi - It's kimchi. Not too spicy. 9/10 because I think a tiny bit spicier would be nicer but if you like a milder spice kimchi, this would be 10/10 probably.

Drinks: Teh C Kosong hot - Standard. 10/10 Kopi Ice - Slightly below standard....

Worth the money? No. Will I come back? Probably not.

I had the Fish Fillet Burger priced at RM20, and imagine my disappointment when the burger only had one fish patty (it looked like it had two in the menu pictures) and no sides whatsoever. It’s not a particularly big burger, but to be fair the fish fillet was well seasoned and fried, and the bun was soft. If they had included fries/sides then it would be at least have decent value. As it stands, it’s not worth the money.

The Salmon with Mash is probably worse off. Priced close to RM30, it only came with a small slab of grilled salmon and some mash. I don’t think it would kill to add a few sticks of asparagus or some greens? But probably the worst part was the sauce. It had a funky, acidic flavour which (personally to my taste) was a bit strong and did not go well with the rest of the dish. To their credit, the fish was well seasoned and grilled and the mash had good texture.

While the food leaves a bit to be desired, the atmosphere, decor, and service is good; no complaints there. It’s a nice place to sit and have a meal with...