i recently placed an order for delivery from your restaurant for my pregnant wife, and unfortunately, I must express my disappointment with the experience. While the food itself was satisfactory, there was a significant oversight that greatly impacted our meal—the sauce was missing.
As someone who has ordered from your establishment before and has always been pleased with the quality of the food, this oversight was unexpected and disappointing. The sauce is an integral part of the dish we ordered, and its absence significantly diminished our enjoyment of the meal.
Given the circumstances of my wife's pregnancy, where cravings can be quite specific and important for her comfort, this oversight was particularly frustrating. We were looking forward to a complete and satisfying meal, only to be let down by this simple but crucial mistake.
I understand that mistakes can happen, but I hope that your restaurant can take steps to ensure that such oversights do not occur in the future. Paying attention to the details, especially when it comes to fulfilling orders accurately, is essential for maintaining customer satisfaction and loyalty.
I hope that this feedback is taken constructively and that improvements are made to prevent similar incidents from happening to other customers in the...
Read moreThe Fish Bowl is a great place to satisfy your cravings for healthy and delicious poke bowls. The eatery is well-known for its fresh and flavourful ingredients that are beautifully presented in each bowl. The food is excellent, as the ingredients are carefully selected and perfectly prepared.
However, one thing to note is that the portion size has been reduced significantly, which may disappoint some customers. This could be due to cost-cutting measures or restaurant management changes. Nonetheless, the quality of the food remains excellent.
Another area that some customers may need help with is consistency in service quality. Service may suffer when the manager is around, as they are easily identifiable by not wearing a uniform. However, when only service staff are present, the service is commendable and efficient. This inconsistency in service can be a letdown for customers who value good service.
The Fish Bowl is an excellent choice for those who enjoy healthy and delicious poke bowls. The food is fantastic, and the ingredients are fresh and flavorful. However, the reduced portion size and inconsistent service quality may be a drawback for some customers. Nonetheless, if you're looking for a tasty and healthy meal, The Fish Bowl is...
Read moreOctober 2018 - (1 star) how could the quality change so much in just 10 month? I know that the portion is small for big eater, but the amount change is really ridiculous. In the past, the ingredients you gave is one spoon full, now all given is only one tea spoon portion, and all the ingredients no longer feels fresh, can even taste that they are frozen before. Would not recommend this place any more.
December 2017 - (3 star, could be 4, but serve me with a bowl that chipped) First time trying here, the portion is consider small far me as I am a big eater, but it should be a decent portion for normal people. Nothing too fancy about the taste as it is what I normally do at home, but good for them bringing this idea for everyone to enjoy.
Note to owner It's best not to serve your customer with a chipped bowl (able to see in the picture) , as it may injured them plus it doesn't look good for your store and some people might make a big...
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