Kasai Izakaya & Ramen Noodle Bar — Restaurant in Cancún

We read some of the reviews before coming here, but we thought we give it a try since it's near our hotel.

It's rather disappointing ramen experience for both my wife and I.

Lemon Chiken Ramen: they used instant Ramen quality noodles. The soup was light and just was not satisfying. My wife did not even finished her ramen noodle or the soup

Tonkotsu Ramen: the noodles was good, but the soup was rather light for Tonkotsu. It was not worth drinking...

The seaweed they put in both our ramen looked cheap and just melted too fast into our ramen. We didn't really get a chance to bite into them. It was like eating a pile of mush green thingy...

Service was the only good thing about our dine in... The sushi rolls were ok. Nothing to hate, but we didn't love it either.

Overall: avoid the ramen here. Try other foods. It's not worth the money.

Food:...

If you are a fan of over-priced and terribly made food, look no further! Calling this place a Japanese restaurant is disrespectful to actual establishments that serve food. What we got served tonight was the worst combination of food I've ever had. Firstly, the ramen broth had no taste; we thought we had suddenly caught COVID. Crisis averted, because everything else tasted horribly. The torimomoniku sumiyaki was dry and horrendous. The pork buns were made of puffy tortillas. The taki udon noodles felt like someone had pre-chewed it, absorbed the flavor, and spit it back into the bowl. The vegetable tempura sauce was unique; dipping the tempura into lukewarm water was a special and unenjoyable experience. Our stomachs are feeling the repercussions of our dinner choice. God bless pepto bismol. Complements, however, to the chef: the edamame was...

Service - We went on a Saturday night. The food came out very slowly. We waited over 45 minutes for our food. The wait staff was generally good. Food - I kid you not, the “ramen” that we ordered came out in a bowl that can be used for dipping sauces. It fit in the palm of my hand (see photo). The sear on the pork was nice, however the noodles were mushy. It was also priced as expensive as the top ramen shops in a metropolitan city. We would have appreciated a heads up on the serving size from the waiter. Ambiance - it was loud. Our conversations were constantly interrupted by the cheers from the teppanyaki side. I’m not against having fun, but you should be aware if you’re trying to have a nice quiet dinner.

All in all, I would not recommend this restaurant or...