Fratello Restaurante — Restaurant in Guanajuato

First time there last night (Saturday night).

Got there about 5:30 so avoided any rush as there aren’t many tables.

Service. Could have been better. Only one server so wasn’t attentive to our needing additional drinks midway through eating. Took about 10 minutes to finally get a drink. HUGE pet peeve is being without anything to drink while still eating.

Atmosphere. It’s a quaint small mom and pop place. Had two fans set up to pull inside air out and we were in the path of this. Downside was the smoke from the pizza oven was part of this so our eyes hurt by the time we left.

Food. Amazing pizza. The pepperoni was cooked perfect.

The wife’s salmon pasta was great but entirely too much pasta and not enough salmon.

Paloma and margarita was tasty. It came from another business close by which resulted in my issue with the service.

We will be back but next time sit st the table in front...

Ordered three pizzas, wine, beer, and three lemonades for the kids. They were out of most of the beers we wanted. They were also out of ingredients for one of the pizzas we ordered. They also had to go next door to a sister restaurant to get the wine and the lemonades, adding to a long delay for drinks.

Nobody was there when we arrived which should have been a sign to leave but we were hungry and tired.

Pizzas had way too much cheese on them and the dough was undercooked. However, the flavor combinations were good and if they can figure out how to make some simple changes, they could have a good establishment.

Not planning on going back but I hope they get better because it...

My family (residents of Guanajuato) visited the restaurant and had a very good experience. We returned the following week and were told they are not ready to serve us - it was 4:15 though they advertise being open at 2:00. We returned a third time and again were told they are not ready to serve us. We are turned away twice. As people that own restaurants we would advise this establishment to keep their posted hours. We will...