Swell Beach Bar — Restaurant in Jalisco

RIPOFF NEW First of all been coming to Swells for about 9 year. Living here now and last year. Come about once a week. Best coconut shrimp in town. Tell everyone and tag on Facebook. Came by today for breakfast. The first time Adrian waited on us. He speaks pretty good English. We speak a little Spanish so I don’t think there’s any misunderstanding. We told him we wanted to order one plate with one egg and one plate with two egg’s. He said do you want rice and beans with that I said no just the eggs then we order two green juice, one coffee and two fruit plates, and one water or two glasses of ice. The eggs were supposed to be over easy and they were barely cooked super runny. And there was just a little bit of fruit on the plate so then Speedy came over to help us. I said we had fruit plates and he said he must’ve misunderstood so he brought us one fruit plate. The bill came back at 580 pesos. There’s no way this is correct speedy was very helpful and felt bad. Sent the bill back two times to you and he said no correction and I said this is ridiculous. We live here and we won’t be back. Speed he said sorry, but you could not adjust this. I’m hoping it was not the owner. And that we be can offer us some type of a credit. It’s not the amount of the money. It’s the principle we like your restaurant and your servers but we will not be back if there’s no compensation.

1 egg side 30 2 eggs side 60 2 green juice 100 estimated Coffee 40 1 water 2 glasses 40 estimated Fruit plate 85 355 total, should of been

They charged 580 almost double

Mike and Sue Lopez

This is what it should of been, give or take a few pesos but was overcharged around $12 US. Took right off menu. Be careful!

Owner just argued with me multiple time with no adjustment

Felt like I have been overcharged in past because they scribble on note pad that you can’t read and in the afternoon after a couple drinks I just let it go. Wasn’t drinking this time...

So so so bummed that the owner went this direction. We have loved Swell a long time and love the waiters too (Speedy etc etc). The owner has decided that the prices should be very close to the US. We were there for a couple hours and the bill was $150 US. 2 well Margie’s each and a couple tacos and Guacamole. It pains we to write this but I could eat fine dining with a sunset view in the rest of PV for the same prices. $14 well margaritas (with tip). The place is still crowded (it takes people a while to find out the new reality) and if you are on vacation it’s no big deal. The issue is that you can do much better other places and eventually it will be known what strategy he has taken. He used to cater to the expat crowd and now it’s about the short term payoff. Too bad. We will have an amazing dinner/show/and drinks tonight for the same price as our short stop at the beach at Swell… Hard review to write but I am loyal to businesses that are loyal to me and don’t get me wrong I am not on a fixed income and prices are up everywhere but I hate...

Excellent location, but steer clear if you have any kind of food allergies. Took forever for them to bring out first the drinks, then the food, and when they did, turned out they ignored all my requests and clarificarions: the food was made WITH the allergen I asked to leave out (and even selected the dish because waiter said it did not contain said allergen), the drink was made with a ton of sugar despite me asking to leave it out. Then they took the food back, I said fine, just replace the part you added with an easy no-cooking-required substitute, and it still took them 15-20 more minites to replace it. When they brought it out, everyone else was done eating, and the wait was really not worth it: they way overcooked the cheese, so the whole dish tasted burnt. And it was way too greasy. I struggled with it, never finished. It was one of the worst expensive meals of my life, I think....