Everything was fine, the food came correct and it didn’t take too long. The food is a little expensive but it is quality. The service was acceptable, we enjoyed our time. The problem was when paying, the mesero requested a specific (higher than average) percent for propina, and we respectfully offered what we thought was acceptable, the server asked us if his service was bad then demanded to know why we didn’t give him the extra and, it wasn’t, but that doesn’t mean we have to tip him more (or at all for that matter) he then aggressively handed the terminal to my partner, and when we gave it back and said thank you, he didn’t even look at us and stormed away without a word. We ALWAYS tip and we ALWAYS tip extra for exceptional service and average for average service. This wasn’t a case of us being cheap but a case of him being so rude. It made us both incredibly uncomfortable and although this was not our first or second time there, it was so uncomfortable, we decided that we wouldn’t ever go back. I think the management is encouraging the staff to do this and we empathize that is how they make their money but it was truly such a cringe experience for the customer. I really hope that they...
Read moreI came to la pescadería with my girlfriend and friends for watching one the quarter finals of the worldcup. We have made the reservation already one week in advance to be all set for a nice afternoon- after arrival (exact on time) i was told to wait in the line, step by step we made our way to the “reception” and to our surprise we were told that the restaurant was overbooked and we are gonna be moved to another restaurant (a steakhouse - called: la Provoleta)
After a few discussions we gave up and went to the “new” place and to our surprise - it was also booked out. Nevertheless they made space for us and we had overall an ok experience.
Personally for me it was the last time to come to la pescaderia because this behavior was unacceptable. Also what’s the point to make reservations if those are anyways...
Read moreWe were forced to pay a random, unitemized amount to exit this bar. I've worked in many bars and restaurants and I honestly can't believe the way we were treated here. We weren't offered the check for 1.5 hours after asking for it multiple times. The waiter kindly responded that the "system" was was down, which is understandable but still 1.5+ hours is a very long time to wait for the check. After two hours they said they still couldn't offer us a bill. They also wouldn't let us speak to a manager. We asked a third time for the bill and they gave us a random amount to pay in cash to exit the bar, which we didn't have. Bouncers were guarding the door. We said we didn't have enough cash to leave and suddenly the card reader worked and they charged the card for an amount amount we didn't get an itemized receipt for. We felt we were held hostage at this bar and didn't get to know what we owed or pay an amount we thought was fair to exit this bar. Sadly, I never write negative reviews but...
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