I'm not sure whether it was an off-day, given the other overwhelmingly positive reviews, but we did not have a good time at this place.
My burger was warm and cold at the same time and did not — at all — live up to its price, EUR 21,70. For that price, it is reasonable to expect a toasted or quality bun as well. Instead, the bun was cold, the not meat was warm, and the combination caused the burger to fall apart whilst eating.
Additionally, one staff member was using quite an authoritative tone towards the guests on the terrace regarding glass work and the usage of cannabis. I completely understand that this is not allowed per law, but a more friendly delivery would have made it easier for him to get the point across whilst simultaneously ensuring a pleasant experience for the guests.
On top of that, we had a birthday party and spent quite a lot of money on drinks and food, and a member of the staff wanted to charge us extra for the fireworks. Nearly every other restaurant or bar would do this for free as part of the experience. In the end, they gave it for free anyway, but I found this a very strange thing to do or attempt when you have a party of 30+ people coming and buying drinks for the entire evening and night.
I hope this feedback finds you well. Please remember that, even though this is a fairly popular chain restaurant / bar, the frontline staff can make or break the experience of...
Read moreFor my birthday celebration I was allocated half of the glass veranda at the back of the bar. I had indicated 40-60 people, in the end I invited around 45 people and I’m very glad it wasn’t 60, as the space was already too small for 45. There was a table with benches in the middle of the veranda, probably to divide the space into two, but it wasn’t really working as my guests could have used that space as well (a group of strangers was sat there most of the night). It was a very crowded situation, people were stuck standing in the doorway, etc. It would have been best to either book out the whole veranda or invite max 25-30 people to have some breathing space.
I arrived 15 minutes before the party was supposed to start, and the veranda was still full with other guests. The staff got them out quickly though and offered a free bottle of bubbles to compensate for the late start. It was ok in the end, just caused some unnecessary stress as some early guests already started to come in while the space was still being cleaned. The personal beer tap is cool though, people loved it and the staff was very friendly and accommodating, keeping me updated on spend etc. All in all, really good...
Read moreBy far the best cafe in Amsterdam with the friendliest staff, highest quality foods, and above and beyond expectations exceeded. While not necessarily the most popular option initially on the menu, the teas come with the most AMAZING brownies. My fiancé and I first ordered one tea and took small bites of it because of how delicious and the sea-salt treats are before ordering a second tea for him, where the staff were friendly and kind enough to bring more once we asked if this was an dessert on the menu. At the end as we enjoyed our teas (with a few refills and much obsession for these sweet treats) the staff brought us out a small bowl which was so kind! It made our day and definitely we will be coming back in the future. Thank you to one of our new favorite places in Amsterdam for such a positive experience! We are so grateful and had such...
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