Caffè Belmondo WTC — Restaurant in Amsterdam

I went there and ordered a coffee and an apple pie. A blonde lady asked me if I wanted the cream with the apple pie and I didn't understand due to the different accents, after she repeated it I replied yes. From that moment she and her colleague (a guy with long hair) started laughing and joking in dutch about the word "cream" (to be sure I could not understand them) and they were looking at me. They continued for like 5 minutes and I was disgusted. This happened today at 10:45 am so it will be easy to identify the 2 employees. If you are not tourist oriented and sensible with people with different cultures and accents you should work in a small city and not in Amsterdam.

Not even the coffee was good. The apple pie was...

Zero!! Caffe Belmondo was an absolute disaster. There were pigeons inside the restaurant walking around like they owned the place — clearly, hygiene is not a priority here. The service was equally awful. I was having lunch with my colleagues and, because I was the only one eating a taco from the shop next door, we were told to move. Completely unprofessional and downright rude.

If you value basic cleanliness, decent service, and respect as a customer, avoid this place entirely. Go to Salsa Shop instead — better food, better service, and definitely no pigeons...

Cappuccino was way too hot, milk overcooked so it tasted like nothing but burnt milk and, as you’d expect, burnt my mouth. Staff member was rude and inattentive (perhaps explaining the lack of attention to milk temp). A thermometer and a smile...