The Social Hub Amsterdam City - Restaurant & Bar — Restaurant in Amsterdam

I've been coming to this restaurant for years—usually 3 to 4 times a week—because it used to be a great spot to grab lunch or get a bit of work done. Sadly, things have really gone downhill lately.

The menu has been completely overhauled, and unfortunately, all the old favorites are gone. Take the smash burger, for example—it used to be crispy, full of flavor, served with a delicious truffle sauce, and you could choose between fries, a salad, or no side at all. Now it's become a soggy burger with a basic sauce and default fries. The flexibility and quality just aren’t there anymore. Same goes for the Chicken burger, Chicken Gyros and other favorites that just disappeared without solid replacements..

The daily specials have also been scrapped. Taco Tuesday was an absolute highlight—super tasty and a nice way to keep things fresh for regulars. Without it, the menu feels much more limited and less appealing, especially if you visit often.

Service has always been hit or miss here, but lately, the inconsistency has become even more noticeable. It really depends on who's working—sometimes you're helped quickly and everything runs smoothly, but other times you can wait 40 minutes or more for a simple order. Not ideal when you're on a lunch break or trying to fit things into a busy day.

To top it off, I was recently asked to close my laptop while waiting for my food—apparently there's a new policy against working at the table. That’s a bit baffling, especially considering this restaurant is located at a co-working space, and I wasn’t bothering anyone. Meanwhile, a group of 90 people was allowed to eat buffet-style, creating quite a bit of noise. It's a policy that feels out of touch.

The terrace has been renovated and looks nice, but be sure to bring your jacket—it gets windy, and without windbreakers, it’s not a comfortable place to sit, let alone work or relax.

And the prices? They’ve gone up quite a bit, which might be understandable if the quality had stayed the same—but unfortunately, it hasn’t.

All in all, this place has taken a real step backward. I truly hope they listen to their regulars and bring back some of the soul, quality, and flexibility that once made it a favorite. I am skipping it now for the following weeks/months unless something changes. The co-working space is less appealing...

Terrible attitude from one of the servers here. I was sat outside by Waiter A, and placed my order. But I quickly felt cold and went back inside and told Waiter A I’d prefer an indoor table instead. He showed me to my new table.

My food took forever to come, which isn’t the problem. Waiter B came up to me and asked if I’m the one who ordered the brioche, and I told him yup that’s me. He then proceeded to be extremely passive aggressive and complained about how nobody could find me because I didn’t tell anyone I moved my table, so they didn’t know where to serve my food. I quickly told him that actually that’s not true, because I told Waiter A that I moved and he knew about it. Waiter B then proceeded to turn his back and said “nah it’s ok” in the most condescending tone, clearly not believing what I told him.

To make matters worse, when he served the brioche to me, he made another condescending remark that they’ve already made my cup of coffee and had already served it outside, but I wasn’t there. This was AFTER I explained to him that I’ve told Waiter A where I moved. And when I try to explain again, he once again turned his back and said the most condescending “it’s ok you’re good” I’ve ever heard in a long time.

His attitude problem is so out of hand. He’s effectively blaming me for his colleague’s fault, and continued to do so even after I’ve explained the situation to him. I wonder if he would do the same to a white man, I think...

The restaurant looks amazing, so we went there for breakfast.

We sat down and ordered via QR-Code as described on the table. Around 15 minutes later (the staff already walked several times next to us as we directly sat next to the door) one staff asked us if are in the hotel and if we booked the buffet. As we told her that we booked via QR-Code she seemed confused, but did not said anything against it so we waited. 15 minutes later our drinks arrived. I ordered a hot chocolate with oat milk as it was possible to order online. I got a normal one and the staff told me it is not possible to do it with oat milk, but he could put some oat milk extra in the drink.... which is not really the point of ordering something without cowmilk but ok. 15 minutes later the staff came again to tell us our food order was not transferred to the kitchen so it will take some time to prepare. Was OK for us as we had time and we were quite hungry to go somewhere else. After overall more than 1 hour our breakfast finally arrived and it was disappointing. The red bowl was super small and tasted weird. The bakery basket was OK.

When we paid they did not say that they were sorry or anything else. AND we had to pay more because of the oat milk which we did not get because they do not have them for the hot chocolate (for...