Mood Streetfood — Restaurant in Eindhoven

It seems we start off on the left foot, but gradually got better along my visit.

I was sat down on the left side of the establishment right next to the bar. Unfortunately i sat down and there was a spotlight shining directly in my eyes. Of course that depends where you sit down.

When it comes to ordering it's quite a bad experience. Not because you order online via a qr code that gets assigned to your table, but any time you want to add a dish to your cart an ad pops up and pushes you into another browser tab with a whole bunch of redirects.

Edit: This has now been fixed, but now, instead of during the picking of the order it's when you finish ordering your food you get redirected to a sketchy website that delivers ads by redirecting you to a random website that is probably partnered with that other website and nothing related to the restaurant. It still amazes me that a restaurant needs ads while there are paying customers.

Food comes quite quickly and is served in a paper bowl, I would've preferred an actual plate or bowl, but i think it is like this not only to save on water but also to conserve the streetfood style.

I ordered a Peking duck hot bowl. The duck was cooked well and the rest of the dish was great as well.

Once the food arrives, you are offered a choice between chopsticks or knife and fork.

As a dessert, I ordered a mango and sticky rice dessert, which was great and well prepared, the mango was nice and sweet, the rice was the right amount of sticky and the coconut "sauce" was good too.

The restaurant looks modern in the front and goes to a more traditional Asian look the more you move to the back. All the way at the back of the establishment there is an open kitchen and on the front left there is the bar.

The staff do not interact much with you unless if they come to give your food/drinks. Despite that, whenever they did interact, they were friendly and were smiling.

All in all, despite the slight issues I ran into at the start, I recommend visiting if you like this...

We went this restaurant to have a dinner with my boyfriend. We had soup dumplings and salmon roll as starters. Everything was delicious. Then with recommendation, ee ordered Sichuan Boliled Beef . With medium spicy. But that was enormously spicy. Even though we know Sichuan is a part of well known with spicy level. And we are used to eat spicy. But I couldnt eat, we ordered beers and rice to be able to eat and give a shot. But for me it was impossible. We had to return it. We ordered ice cream to cool down . When we were about to pay we saw they charget this dish but of course we didnt want to pay because we couldnt it that was much spicier then medium. Then the treatment and attitude we saw was super rude and not polite at all.a young employee blamed usexactly with this attitude and words as : “ I know my portions and you ate from it already so I am going to charge it” and I explained him of course we tried then we ordered rice beer and I tried to eat again but it was not possible please check your portions because you are blaming us now. And he was super resistant to blame us with a really bad language and attitude and my boyfriend said Ok do whatever you need to do I will pay no worries. Then he deleted ice cream from the bill. And we tried to explain one more time this is not the way how you should treat the customers. And he was still like “but you ate it!” We didnt wanna keep it longer but I have never seen such a treatment plus blame over a returned food. He was pushing to be consistent to blame customer. Like its not enough to have pain because of over spiced dish we also got blamed!!! Thanks for an amazing unique...

The food was delicious, carefully prepared and left me curious to try other things.

The staff seemed confused and inexperienced. They kept confusing orders and bringing dishes to our table that were not ours. They also mixed up the order of my husband. He ordered noodles and got rice (even though the box had a noodles sticker -see photo)

I liked the place and ambience. This restaurant is exquisitely decorated, every little detail was thought through. Except for the dish ware. Not only does it diminishes the experience by serving in carton, disposable plates and dishes… it is also not environmentally sustainable.

I asked the staff about this, and she said “it is carton and it is part of Asian street food concept”. Ok, I understand that but you’re not even recycling the carton when here in the Netherlands you could perfectly do it. (Confirmed by the staff members of the restaurant, Mood does not recycle carton)

I saw the trash can behind our table, you can see all the trash, they pickup your dish and throw it there in front of you.

So is this fast food? Or a high end asian food place? The concept is confusing.

I would come again though, just not to stay with the...