Mexico Ellerslie — Restaurant in Ōrākei

Have come here a few times as is near to my work. Usually on a Friday night in a group, this time on Saturday night. Came here an hour and a half early so ended up going home again, oops. Came back at right time and they remembered me and greeted me and showed me my table.

Such a good spot, not as crazy busy as other Mexico restaurants (especially Takapuna) but still the awesome food you come to expect (I have been more than a handful of times over the years).

Pretty sure any spot is great here, although one of the big tables inside under the big air con, there was a slight drip at one point and it dropped on me. When I asked they said it was just water and they were looking into which was weird because they didn't warn those of us there. Although, that group had been there before, so perhaps they assumed we were aware. Not sure if it is fixed now, forgot to ask.

Food: I had a chicken cola taco, which was amazing. Everyone loved their quesadillas. The chicken is a fav with my workmates too.

Drinks were good. Most of us had a non alc blood orange soda. Didn't have a margarita at this particular place, but if the staff are trained like the others, they won't disappoint either. Fresh and good. Yum. Drink was Sugar free too.

Staff were super chill, pretty onto it, friendly, having a few laughs out the back but always seemed on the ball.

VIBE: I always love the vibe. People I were with said it had sort of a homey vibe. It has that upbeat but homey vibe, a cross between a pub, takeaways and a restaurant.

Music: I loved the old school 90s-2000s mainstream-but-not-overplayed-mainstream soundtrack, with a few Post Malone thrown in food good measure (think one of the staff had a...

Mexico used to be my favourite restaurant. Always had a vibe and service was quick and the food always came out in good time and fresh and delicious.

I don’t know what has happened. Service, whilst friendly enough, was incredibly slow, we waited a long time to even have drinks order taken when we arrived. We didn’t appear to have a specific server as a couple of people were taking our orders, when the other already had. Drinks took an age to come out.

The food. Average at best. The potatoes were cold when they came out and overall the food lacked the finesse it used to have. The chicken, however, was up to old standard.

The cost of living has sky rocketed - so too has the cost of drinks. $18 for a margarita full of ice. Whilst tasty - there is no way there was enough in it to warrant that price.

We were seated right in front of the kitchen, which was a weird seating arrangement in itself - our table looked directly into it, whilst somewhat private, it cut us off from the ambience of the rest of the restaurant. We could see that the kitchen was overrun with orders and the tussle to keep up and keep everything in order. I did wonder if this would affect the quality of the food being served. It really did.

It’s a shame to have such an average experience after coming to Mexico, in various locations across Auckland, all these years. I’m not sure if it has changed ownership but something is amiss from what it used to be. I hope the other franchises aren’t...

I don’t usually write reviews but I have to this time!

Dined here on Wednesday (12/6) and I have to say, best customer service I’ve ever had. Big shout out to our waiter! Didn’t quite catch your name but I’ll always remember your glasses!

My friends and I arrived around 6:30pm. We were greeted by a man- who seemed to be the manager- he was friendly enough but I didn’t expect anything exciting, Especially due to seeing the rough ages of the staff around.

All of that changed.

Our waiter came over, dropped off some water, rattled off the specials and to my amazement was curious as to how our day was and if we’d eaten at a Mexico restaurant before. It was our first time. This young man took the time to sit down in the empty seat at our table and explain how everything worked. Even though he looked like he was run off his feet. He then gave us a few moments to digest all the information and came back to take our orders. Not long after our food arrived he checked on us a few times and made sure we were happy. We always had drinks on hand ;) and the food was just as amazing!

We left feeling as though our night couldn’t have been any better. We had genuine service from someone who felt human, good food and positive vibes.I hadn’t seen my friends in so long and to have had the experience we did really made it worthwhile. So thank you so much Mexico and to our lovely waiter. I’ll definitely be back! You guys should be so proud...