Hi Tea! — Restaurant in North Island

First time trying Hi Tea and it was lovely. I got the Peach Lemongrass tea with jelly, even had slices of peach and lemon grass floating around! Very delicious and fresh. The jelly is also vegan so no animal based gelatin, which was a nice surprise. At first I thought they didn’t give me much jelly, so that was a little disappointing, but turns out it’s just completely clear and by the time I had almost completely finished the tea I realised there was loads it was just up the top with the ice, whoops! The woman who served me what the sweetest, and even got me to try my drink before I left incase it wasn’t to my taste and she would fix it. You can definitely taste the freshness of this tea place, compared to the other standard tea places around Wellington. Highly recommend. Excited to try their milk teas next time. I don’t usually leave reviews (this is my first one ever) but I was very impressed...

My partner and I came to buy milk tea at 6 o'clock today. My partner asked for white pearls but the clerk added black pearls. We immediately asked the clerk to change it to white pearls after we got the milk tea, but the clerk did not admit that it was her mistake and blamed us for not checking it properly. However, as a witness, I can prove that my partner said white pearls. If you don't believe us, please check the surveillance!!! I am 100% sure that my partner did not make a mistake. But the clerk was very rude and did not apologize. She even asked us to pay the 30 cent difference, but you wasted our time, and the reasonable compensation should be to waive the 30 cent difference. We just moved to live nearby and thought we could patronize this place often, but now it seems that this will only be...

Really nice tea! They use real tea leaves and real milk for all of their teas and you can really taste it. I ordered the oreo cake milk tea with pearls which was amazing, as soon as I got home my boyfriend tried it and asked me to go back and get one for him as well, so he ordered a brown sugar milk tea was was equally delicious. The staff are lovely and friendly, very quick to make the tea, and good prices as well. They let you bring your own cup and give you a 50 cent discount for doing so which is great. Definitely reccommend over some other milk tea places...