I would start by saying Rococo kindly do better. Your customer centricity is 0 , if there was any mark before 0 , I would gladly give it you guys . your food is overly pricey with no good value for it . How do someone spend over 80,000 on a food and none was good . Aside the portion being so small and still yet salty with no Amendments even after complaints. why would a customer come to your restaurant to eat and pictures are restricted especially when the restaurant manager or owner is around . These were the comments made by your bartenders and hostesses. How do you come to a country as a foreigner (white) open a restaurant, where 95% of your customers are the citizens the country but you are dictating, the amount of food they can order , they shouldn’t take pictures etc , that is so unprofessional and unkind . I had to go to another restaurant because I was famished which was not even a five star and I got a far better dishes and good customer service .
Rococo I am responding to you again. It’s the fact that you just tried to justify your terrible service.
First of , I already sent you a personal review mail regarding your dissatisfying service but you guys decided to ignore nor at least apologize but because google reviews is a public platform you are here defending your terrible customer service with lies. And yes it’s been over month i visited but I decided to drop my review now , so what ? I can decide to drop my review any time I want and when it suitable for me , how is that a problem ? I dropped my review when I was less busy at hand plus I had to make sure I dropped the review because of how terrible you people were , I was not going to let that pass by . I was pained for how you people acted.
You claimed I brought two extra guest , When it was clear the third guest didnt order any food because she said it right in front of your waiter that she’s been here before and your dishes are not so good .
your food Biggest size in all Lagos ? Really? But the food served to us was like a toddler wanting to eat . We never left with any handbags or left over of our food . we were not Satisfied a tiny bit of feeling . So please stop .
why ain’t you addressing my other complaint but all you did was to try to tell me , over 80k for a food at your restaurant was a small amount for 3 people. Simply means you just tried to downplay me . So unprofessional, there have been lots of bad reviews about your restaurants but I just decided to give you all a benefit of doubt and try you out . Come on do better .Since you want to be petty , I ate at Wakame restaurant, a 5 star and Asian restaurant, I spent 37 thousand, Guess what , I was over full , satisfied with their service, extremely good ambiance and there was no restriction of pictures or giving order of what to eat . To top it all I couldn’t finish my dishes and I had take it back home . So please what exactly are you on about ? It’s so pretty glaring you guys won’t stop doing this and definitely do no care about your bad services . Like I...
Read moreNestled in the heart of Lagos city, Rococo Lounge offers a quintessential dining experience with its captivating atmosphere, exquisite vintage interior decor, impeccable customer service, and gourmet cuisine.
Stepping into Rococo Lounge feels like entering a bygone era of elegance and sophistication. The vintage interior decor, adorned with ornate chandeliers, plush velvet seating, and intricate details, sets the stage for an unforgettable dining experience. Whether you're seeking a romantic evening or a gathering with friends, the ambiance at Rococo Lounge effortlessly transports you to a world of refined luxury.
One of the standout features of Rococo Lounge is its commitment to excellence in customer service. From the moment you arrive, you're greeted with warmth and professionalism by the attentive staff. Their dedication to ensuring every guest feels welcomed and valued enhances the overall dining experience, making you feel like a cherished patron.
Budget? The lounge offers exquisite services at affordable prices. So if you’re going on a date or friends gathering, I’d advice you keep about 250k - 300k. (Trust me, you’re getting more than what you’re paying for but I still feel it’s a little bit too high for the middle class).
However, the true highlight of Rococo Lounge lies in its gourmet cuisine. Each dish is a masterpiece, expertly crafted with the finest ingredients and meticulous attention to detail. The culinary artistry combined with impeccable presentation elevates the dining experience to new heights, leaving a lasting impression on even the most discerning palates.
In conclusion, Rococo Lounge offers a sublime dining experience that seamlessly blends timeless elegance with culinary excellence. Whether you're savoring a romantic dinner for two or celebrating a special occasion with loved ones, Rococo Lounge delivers an unforgettable experience that is sure to delight all who...
Read moreI had an amazing time at this restaurant during a group dinner with 11 people. We ordered from both the Nigerian and international menus. I personally had the chicken stew, and the chicken was crusty on the outside, yet tender and savory on the inside. The pizza cones were also nice, though they may not be enough for someone with a bigger appetite. The suya was flavorful, but it came with just one small slice of Agege bread. While small, it was tasty.
For drinks, I had the Camille mocktail, which was okay, though it didn’t quite meet my expectations. On the other hand, I highly recommend the Monique mocktail—it had a delightful blend of flavors. If you’re with a group, the juice pitcher can be shared between 2-3 people, which is a nice option.
The ambiance is very chic, giving off a strong Rococo architecture and art vibe. As someone with an interest in art, I was impressed by the decor, color scheme, and the detailed attention given to everything, down to the cutlery and paper towels. The live singers were a treat and added to the experience, though the music made it difficult to hold conversations at our table.
One thing I appreciated was that the temperature was comfortable—not too cold, so I didn’t even need my scarf. The waiter was helpful but a bit forward and not very welcoming, which made me uncomfortable when I needed assistance.
For those who love taking pictures, the interior is quite dark and cozy, which makes it difficult to get good photos. However, the restroom was bright and aesthetically pleasing, and the entrance also offers a good photo spot.
Overall, I’d definitely return to try more...
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