THE LAGOON — Restaurant in Lagos State

Horrible! Worse experience during my stay in Lagos! For an international location and restaurant the customer service was horrific! The international card machine was not working and we were not warned prior to placing our order. When it was time for us to pay we were then informed that the only means of payment is cash. The waiter did not apologize for his mistake of not informing us so we requested to talk to the manager. The manager was useless and had no solution to the problem; so we requested to talk to the owner... Who was arrogant, rude and DISRESPECTFUL. He not only screamed at us, did not listen to our concerns but also claimed to be more Nigerian that us (this guy is from Lebanon by the way...), he stated we are in Nigeria implying that that is the level of service we should expect. Claimed to have lived in the UK and knew how things worked, said he didn’t care about what we experienced and just wanted his money and if he doesn’t get it, it will be ‘those’ guys (his employees) that will suffer (he deducts it from their pay). He then stormed off and walked back shouting – “by the way I am the owner of this place”..... and that is just a summary. A lot more...

Seaside Terrace Restaurant

A brightly-lit, wide open, airy and terraced section of the iconic Lagoon Restaurant. Juxtaposing the lagoon, the views are expansive and calming.

Nice aesthetics too.

With a reasonably wide collection of meals and drinks, the crowd here is mature and sophisticated.

I visited on a Thursday, during one of their weekly seafood point-and-grill (my own term) nights. Basically, there is an assortment of freshly fished seafood - Lobster, Prawn, Shrimp, Fish, Octopus.

You make your selection and your order is served grilled. Fantastic.

The place is usually packed on the Thursday Seafood Night and you may struggle to find a seat after 7:30pm.

With several other restaurants in the Lagoon complex, parking can be limited from 7pm, take note.

I was happy with the preparation quality, service time and presentation. I will visit again to try some regular meals.

Highly recommended for personal, couple or group hangouts….especially for millennials...

Please make a reservation before you go. But while we did not make a reservation, restaurant was full so we sat at the bar until we got seated at a table. We went on a Thursday when there's usually always fresh seafood caught that day. You choose what you want prepared and how you want it prepared usually BBQed, fried or Chinese style as far as I know. We had some king prawns, crabs, Calamari and fish. It was weighed to get the price from the price list and sent to the kitchen. We ordered cocktails while we waited for the food to be prepared and then served. Wait was a little long but the kitchen was full and we had arrived slightly late. Food was eventually served and we were not disappointed in anyway. It was all prepared and served excellently well and we eat to our satisfaction. We ordered too much so we have some to takeaway. Will certainly be going...