Tanta - Larcomar — Restaurant in Lima Metropolitan Area

Ok soooo where do I start?! I don’t even really write reviews unless it’s remarkable food or bad service, etc.. I was perfectly fine have an amazing evening with my family and I walk in with my family for a nice evening dinner and the disrespect that we got was unbelievable! Service was HORRIBLE!!!!! Put a straight up sour feeling in my stomach and embarrassed me in front of my grandmother and entire family. Management (Carla) was horrible I honestly don’t even know what else to say. If it wasn’t for my grandmother being here I would have walked out after not getting any service waiting over 25 minutes sitting at the table, while 2 ladies walked in while I was sitting down they got served beers and salad after 15 minutes of them sitting down? Enough said the disrespect was just like wow… my dad wanted to stay so I respected that. The food was ok, nothing special to be honest, more of just a better ambiance in the restaurant than anything not the food nor the service most importantly. I give it 2 stars due to the fact the manager “Carla” knew that this was very wrong and she sent over 2 desserts out of pity again if i my grandma and dad were not there this wouldn’t even of happened. I hope anyone that goes you make sure you get the RESPECT you deserve as a customer,...

We love Tanta though we usually go to their other locations. Today, we decided to go to the one in Larcomar. Their food never disappoints but the service was the worst we have received in Lima ever (and we come every 2 years and stay for 2 weeks).

We were seated immediately but had to ask waiters 4 times for the booster seat. When it came, it came broken. We ordered a cappuccino, a fruit juice, two piscis and a bottle of water. They must’ve forgotten about most of the drinks because they didn’t come until 15 minutes after the food arrived.

My toddler son choked on food and we didn’t even have a bottle of water. Not one waiter asked how our meal was or if they could get us anything and we had to stand up from our table to get someone to pay attention to us.

We ordered pancakes and after 20 min of waiting, we asked for the check (which also took us contacting 3 different waiters). They boxed our pancakes (pitifully too) and charged us for them. We asked for better service throughout our meal and not once did they acknowledge us, but we saw plenty of staff talkin. I will say other waiters, paid much better attention to their tables (or so it seemed).

If you want Tanta, just stay away from...

I want to assume that it is not because of the color of my skin but I honestly would not be surprised if it was. I live in the US and visit Peru at least once a year to visit my family and friends. Tanta has been one of my favorite places to come and eat when I want to treat my family out on a nice dinner or lunch. My family and I grew up in the not so touristy part of Lima called La Victoria. It is obvious that we are not part of the the elite class of Limeños and for that I have often experienced discrimination in many different parts of Lima. I want to make this public not because I think that Gaston or his brand are a bunch of elitist (which they are) but because it blows my mind that this continues to happen as they make millions of the back of working class people. I want to be treated with respect and appreciation when I decide to dine in one of the most affluent neighborhoods of Lima even if I may not belong to that social class. I hope this message gets attention because it is my goal that this stops NOW. Please get all of your staff training to treat all people the same, regardless of their skin color, gender, religion or if they are foreigners or not.

With much...