CRAZE Alona Beach 24/7 Kiosk — Restaurant in Panglao

Disclaimer: this won’t be about the food:

Today when I came there the staff told me to park my vehicle on the opposite side of the road which didn’t look like a parking spot for me. Naive me just followed the instructions. When I came back later my bike was locked and I had to pay a fine of 300₱. The police told me that this was part of a construction area and I am not allowed to park there.

I‘m a bit disappointed. Also since I wasn’t there, the staff could’ve talked to the police or removed my bike for me, when it happened. Because it was right in front of their shop. What made it worse is that he saw me pay the fine and didn’t dare to say a word. Although he clearly felt bad.

My travel tip: never ignore your intuition and ask questions when people tell you to do something. And for this place: don’t park your bike on the opposite side. Park it right next to the shop on the left or go further down the road and park it at the beach.

And to the staff: please take responsibility for your actions and react if you do a mistake. As a foreigner we don’t know who to trust and we don’t know all the traffic rules. It’s a big disappointment if we experience things like this and have to deal with it by our own.

The food is nice. A bit expensive though. They have another „Craze“ about a kilometre away as well, where we‘ve been yesterday. The Crépe and Waffle are better than the sandwiches though, in my opinion. Also the sandwich to go was small...

To start with, we had to change our order 3 times because they didn’t have the ingredients available for the sandwiches we wanted!!

•After changing orders for the third time, they then tried to charge us extra to swap an item even after all that hassle and not telling us prior to ordering that it would cost extra

• We got 2 sandwiches - Ham & cheese was average and the chicken mayo crunch just didn’t taste nice at all! Had essence of chicken which tasted more like tuna anyway

• It took 25 minutes to make 2 sandwiches, so they’re not ‘Bready to Go’, even though there were 4 people in the kitchen at the time?!

• We had to ask 3 times for our change!

Not impressed at all which is surprising considering other reviews are good (only on gelato) & their advertisements are impressive… all...

Freshly made to order and was yummy. Staff were great and we were served immediately. Unfortunately no pictures of the crepes as we were too ready to eat and also because as much as we would have liked to sit at a table nearby we ended up walking a few hundred meters to find somewhere and I was worried my gelato was melting so forgot. I also was unable to eat it any other way but hands on and up close and personal. Don't be put off though as I did really enjoy it!

Also, menu with price as it seems few places have menus easily viewable...