Max's Restaurant | SM Mall of Asia — Restaurant in Pasay

Service crew is very lacking. Everyone seems to be in such a hurry. We arrived before 11 then we ordered our food. 10-15 minutes later a huge group of foreigners came. They got their food first which were some soup which we understood since it was easier to prepare. But when they got their main meals, we asked a waiter where was ours. No one came back and so we asked another waiter why the later group got their food first. He did not really give us an answer and just went away. When he came back he had all of our food, so did they just forget to serve it? No one knows. Food: then chicken was too try and small, the lumpia which I have always loved at Max's did not taste good anymore. We also had a hard time with asking for the bill. Then a waitress gave it to us without even looking at us (rude)... I gave the bill which had my credit card inside to another waiter and waited again for it to be given back... but it never came. So we decided to just go to the front to ask for it, we found my credit card and receipt was just on the front table, on display... where anyone could have gotten it since no one was even on the front of the restaurant... We're never...

Comming from NJ in the US. i had high hopes to eat at Max's in the Philippines. I Have eaten many times and one of my favorite places to eat Fillipino food. so i was looking forward to eating when i got to the Philippines. But what a big disappointment to start asked for ice for our drink and never received any. Next the food came out.. mind you the slogan is " the house that fried chicken built" the very small piece of chicken that came on my plate was ice cold. Felt like it came right from the refrigerator. I asked the waiter why its cold. He brought my whole plate back to kitchen. Only to have it come out approx 2 min later with same piece of chicken which seemed to be microwaved and so dry we could not eat it. sorry to say but from my 3 weeks in the Phillipines by far was the worst...

First Day of visiting in Philippines and wanted to try good local food. My husband is Filipino and he used to cook some dishes in the house. So, I am not so new to the foods. Our tito brought us there in Max's with very good impressions. But when we received the foods, Sinigang served with the double layered bowl which supposed to have charcoal or the flame on the base part to keep the soup warm but second layer was just to showcase. Sizzling sisig came warm as we can even touch the sizzling plate with the bare hands. Garlic rice cannot feel the taste or flavor of garlic. And fried chicken is no taste without sauce. Crispy pata is no taste without sauce. May be I was expecting too high or else my husband cooked better than...