Tokyo Tokyo — Restaurant in Quezon City

The minute we step into the store, we already saw an upset customer who opted to cancel her order cause they were waiting for a very long time already and made couple of follow-ups already but no food arrived. I said let's just go to a diff place cause it seems like they have bad service. But still my companion wanted to eat some wagyu there hence we ended up ordering still. I ordered beef yakiniku wagyu series, i specifically said i wanted the one with egg and it was the store sup who was taking my order.to my dismay the yakiniku i was served is without egg they say that it was the bento whatever but the price is just the same. I had to ask twice before they decided to just change my order. This was not a good experience overall. I should have just trusted my first decision to just pick another place. Nabwisit lng ako dhl...

We visited Tokyo Tokyo at SM Fairview last Tuesday and were disappointed with our dining experience. The Karaage Chicken, which should have had a crispy exterior and a soft, juicy interior, was served 'makunat at malamig na,' as if it had been prepared hours ago. The beef misono, rice, and vegetables were also served cold and did not appear freshly cooked. When I brought this to the crew's attention, my concern was ignored, and no apology was offered. The food and service was...

service crews have a bad manners and not accommodating... wrong taking orders.. when we have request for rice (our orders are unli rice) they avoid eye contact and they keep ignoring us.. for leftovers need to take out they give us papers bags and box but we are the one to put...