Review of the bar at the European Hotel
Unfortunately, I am deeply disappointed with my experience at the hotel’s bar. I waited 36 minutes for my order, which is absolutely unacceptable for a five-star establishment. When my order finally arrived, the waiter didn’t return to our table, even though two new guests sat down at the nearest one. The service was clearly overwhelmed, and instead of enjoying our visit, we felt completely ignored.
Another disappointment was the staffing level: only two staff members were serving a fully packed bar with additional tables outside. Such a lack of organization is unacceptable in a hotel of this class. The atmosphere was practically nonexistent – there was no music, just absolute silence, which made it feel more like a waiting room than an elegant bar in a luxury hotel.
Towards the end, even though only two or three tables were still occupied, we were still waiting for our order. This situation shows that the staff struggles even when the workload decreases.
I expected a hotel of this caliber to provide unforgettable experiences and excellent service. Unfortunately, my expectations were completely unmet. This experience shows that the management here needs urgent improvement because, in its current state, this bar does not deserve to be part of a...
Read more“Long Bar" stands as the most elegant cocktail bar in Warsaw, offering a warm and sophisticated atmosphere that makes it a must-visit spot in the city. From the moment you enter, you're greeted by an ambiance that blends classic sophistication with a modern touch, creating the perfect setting for an unforgettable evening.
The bar's décor, with its refined style and luxurious details, invites you to relax and enjoy a complete sensory experience. The soft lighting and comfortable leather seating add a touch of intimacy, while the gentle background music complements the experience without being intrusive.
The cocktail menu is extensive and carefully crafted, featuring a selection of classics and unique creations prepared by highly skilled bartenders. Each cocktail is a work of art in itself, presented with precision and style that reflects the attention to detail that defines "Long Bar."
In summary, "Long Bar" is not just a place to enjoy excellent cocktails, but also a haven of elegance in the heart of Warsaw, where luxury and sophistication come together in...
Read moreI came here with my partner and a friend for a drink. We all had spent time in Singapore so wanted to see the Raffles Hotel in Europe. The decor is quite nice, crowd a bit flashy but not too off-putting, tables and seats comfortable. We ordered classic cocktails (a Manhattan, a vodka martini, and an old fashioned) and some food. One of the dishes had a hair in it so we told the staff, and they apologized and offered another dish or drink---we took another old fashioned. The kitchen then sent out a dessert (amazing though not on the menu so didn't know what it was) to apologize, but the wait staff forgot about the old fashioned. We reminded them, they apologized and all was good. Despite the hiccough, we had a lovely time and thought the staff were friendly and kind in their handling of...
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