McDonald's — Restaurant in Lisbon

This is a follow-up to my previous review of this place, since it apparently got removed: this McDonald's branch remains the worst I know in the city. A dilapidated and unwelcoming facility, filled with staff who apparently could not care less about their customers. I had to order from here again, because apparently Uber Eats enforces that (it costs 0.40 EUR, while the other closest branch, Alvalade, costs 1.90 EUR and stays ±800 meters from this one). The problems remain the same: no straws, no napkins, melted ice cream, no extra topping (although paid), the fries are overcooked (brown), and the sandwiches/hamburgers look like they were prepared in the paper box or put there without any real concern or care. Issues that I never faced when ordering from other branches. Please provide a better service or allow people to order from the unit that provides an acceptable service (Alvalade) within a reasonable delivery cost.

11.11.2023 update: this one remains as the worst McDonald’s unit in Lisbon. Just had a Snickers Flurry delivered without the choco-caramel topping, only raw peanuts on top of...

I made an order through uber Eats several times. Today I make the usual order. The order never came and I was charged by them. I called the restaurant to ask what happened and I was speechless by the unprofessional treatment I received over the phone as some workers keep passing the phone to each other, laughing at me and taking the mucky out of men as 'I was Spanish and I couldn't speak Portuguese properly'. I tried to speak with a supervisor and the response was that the didn't do anything wrong. They didn't understand me. I am speechless and I don't understand how on earth on this century still some narrow minded individuals who work and deal customers this disgusting way. Sorry...

Today i went to this McDonald's as a uber driver, There was a white boy with pink shirt and black girl ( big hair) serving for Delivery. I showed them my order number, they told me wait little bit, your order is coming, after waiting 1 hour, they give me a order without number. I didnt say anything, i just take the order and leave, because my customer waiting for 1 and half hours. No one will wait this time for food. I think you should fire this two employment soon. Because they are true lier, There was also a Spanish customer, he wait 50 minitues for his...