Café Guarany — Restaurant in Porto

Café Guarany is a nice, traditional, and old-fashioned Portuguese Café/Restaurant, founded in 1933 and located within the Hotel Aliados on one of Portos main Avenues, Ave. Dos Aliados. I went several times to Cafe Guarany, and every time, I did enjoy it. The staff was very friendly, approachable, and customer focused. The food was nice, and the prices were in the middle range. The interiors, which were in style obviously from the 30s and kept that way somehow until today, perfectly fit in with the appearance of that place. It looks nice, spacy, and clean. The service was prompt and flawless. The atmosphere was cool, calm, and relaxing. A nice break from the traffic noise, hassle, and bustle in the streets, and from the searing heat outside. There is an outside terrace that I enjoyed sitting on in the late afternoon relaxing with a beer as well as some nice olives and peanuts, despite the traffic noise. If I am in Porto again, I will take the time to visit this nice traditional/historical Portuguese...

Purposefully rating 1* as protest for several reasons: the average evaluation is overrated, I've been able to find way better restaurants in town with lower review but better food and quality/cost ratio asked for still water, they delivered sparkling and open before we could realise. Not a huge fan of wasting so in the end we kept it and had to order (and pay for) a still one - they haven't acknowledge their error ordered one scoop of ice cream, they added a second one on top with a different flavor, that wasn't requested we had also rejected the "couvert" but ofc the final bill included what we didn't ask for and the extra items delivered by mistake

The staff was friendly and polite, but the poor experience makes me suspicious this behaviour is intentful so they can abuse distracted tourists. Sounds like this place is stuck in the 80s, struggling to innovate and to reinvent itself, a surviving memory from...

I had a not so great experience during lunchtime here. I have been to this Café for a quick breakfast -coffee with pastel de nata- before and everything went smoothly.

So I ordered the other day the kale soup and the steak with mushrooms. The soup was delicious, but what I got as a main dish, was a piece of meat which wasn't very tasty, accompanied by pre-fried potatoes and some sad vegetables, that didn't look very good, with maybe 2/3 very tiny pieces of mushrooms in between them. The dish wasn't very appealing and I couldn't finish it. Waiting times were also long, as I stayed for 1.5 hour because they delayed the main dish for over 45 minutes (and it's not that the place was full or anything). I have to say that I pointed out the fact about the dish to the waiter, and he was very kind and apologized. However, the fact that the food didn't meet my expectations this...