O Travessa — Restaurant in Porto

Very bad experience. We accepted their offer for a special Easter lunch, brought to our home. Delivery should be latest 13h. At 13.15h we called the restaurant and they said "it's on it's way". We had chosen this restaurant since it supposed to be close to our apartment. Since it hadn't arrived by 14h and after another call saying the same, we made a salad and prepared some tapas by ourself. When just finished eating the food finally arrived at 14.45h. It was totally cold! There was a paper included to the package with instructions to reheat it in the oven. As excuse the delivery lady told us that she came from another town (Vila Nova de Gaia). We never ever would have made an order from so far. Getting the pricy Easter meal hours delayed and cold! This was the first and the last time, we were their clients! At least THEY should have called us and inform about a late delivery or any other problem. Lying at the phone and bringing the food from another town is an...

I had a mixed experience at this place. The food was both interesting and delicious, but we ended up in an awkward situation when the waiter suggested ordering one dish for two people due to their large portions (why?). Because of that, we had high expectations but ended up with just a few bites of octopus and one potato for the main dish, and a tomato as an appetizer. Again, the food is good, but the service killed the...

As expectativas para a visita ao espaço eram altas mas acabam por não ficar de acordo com o esperado. O espaço exterior é descabido de conforto, toalhas de mesa com vincos, mesas em mau estado de conservação e nem as almofadas nos assentos culmatava a insatisfação. O interior, talvez seja mais promissor.

O serviço à mesa era fraco, inclusive, com falta de Copos de Vinho, onde tive o (des)prazer de ter uma Toalha de Papel à mesa. O estilo boho chic com um preço médio de 30€ não é compatível com o que foi até aqui descrito . A qualidade dos pratos é média, o atendimento péssimo (apesar do esforço do empregado de mesa) e até para pedir a conta foi um problema. A falta de consideração por uma boa apresentação de uma sobremesa foi notória e um Risotto confeccionado à pressa não foi uma das melhores experiências. Finalizando, nem uma Sangria de Espumante estava à altura dos 19€ onde o sabor a Pepino e Canela eram predominantes.

Recomendo à gerência que não aceitem reservas depois das 21h para não perderem (alguma) qualidade no que estão a proporcionar aos clientes. Infelizmente, uma má experiência com difícil...