I am truly confused by the positive reviews. This place is a giant scam. We sat at the bar and the bartender immediately says “I’m getting you guys some tequila shots.” Uh, ok. Now, anywhere in the world where the bartender brings you unsolicited drinks, it’s on the house. As we later learned, that was not the case. The menu is enormous, so I asked if they had any egg white cocktails - he confidently says “yes, I will make you one.” My friend asks for something bitter, like a Negroni. The drinks were the strangest tasting, most disgusting cocktails I’ve ever had at a “proper” cocktail bar. I ask him what’s in my egg white drink - he says it’s whey. I tell him I am very lactose intolerant and ask why he did not use egg white as he said he would. “Oh we don’t have egg white.” “Ok well I can’t drink that.” “There’s not that much in it,” he says, as if I am being difficult. “And there’s the bathroom!” He says making light of it and not making me a new drink. My friend drinks my drink, the bartender sees and says “I’m going to make you something different next.” I smile and say ok, but since we have not discussed specifics, I assume that is an offer - not a command. A few minutes later he asks if I’m ready for my next drink. Since we hated the first ones, I say we are going to pass. “But it’s already made! And it will look sexy!” Huh? So I once again (wrongly) assume this is on him to compensate for the whey cocktail, especially since no second drink was offered to my friend. It’s also disgusting (my friend agrees). I let him know I don’t like it when he confidently asks how great it is while he delivers our bill moments after serving the drink. The bill comes out to R1,000. We ordered 2 cocktails and some sparkling water. The bill was incomprehensible with all sorts of additional charges, included the two shots and extra drink we did not ask for, but my friend did not want to make a scene and just paid. Also noteworthy: a cockroach was crawling around the bar and on the drink tray of the woman next to us, then crawled under the bar where they mix drinks, then made its way over to us. The bartender laughed, pretended to try to trap it, then seemingly found it so hilarious he drew a picture of it on our bogus bill. And finally, the lighting was so bright we commented that it felt like it was last call when they want everyone to leave - not aligned with a cocktail bar vibe. Another waitress then came over and told us we weren’t leaving, that we were having another drink (huh?) and we more emphatically said, “yes we are.” Is this place a used car lot? A cult? It is definitely not a legit cocktail bar. All (liquid) smoke and mirrors and shady service. There are so many other wonderful options in Cape...
Read more…..The “CAUSE” of our visit here was the HYPERLI voucher we purchased for a Gourmet Breakfast and the “EFFECT” was a fabulous-experience of a Spring morning escapade adding to our many memories of dining out. This is such a snazz-ii tight spot with an electric atmosphere of its own. Offering seating outside also. The narrow building with the vibrant-bronze lighting giving the venue a cool ambience and also enhancing and complimenting the old-school bronze air-ducting running along the green roofing. . The one side of the venue houses the Pub-Counter taking up almost three-quarters of the walls length and then there is the “Bartenders Lab” where the bartender concocts his own potions of brews to tantalise the taste-buds of the his patrons calling them “Cocktails”. This is something for our next planned visit. With ever breakfast ordered they also offer a “Bottomless” option of “Mimosas” and it awesome to notice the passion of the waiters/waitress because they understood the true meaning of bottomless as our waitress Anisha did she just kept the mimosas coming at us like an avalanche. Anisha was on point and cared for us very professional-lii. The Clipboard-Menu has about seven compartments offering meals and drinks all at affordable prices. We came for breakfast and the brunch menu offered about seven choices, the likes of Smashed Avo on toast, Smoked-Salmon with Horse-Radish on an English-muffin and the more complete full breakfast. Our order was for the 1. Bellville Breakfast: - 2 x pooched eggs, wor’s, mushrooms, cherie-tomatoes, crisp-ii bacon and 2 x slices of toast. 2. Eggs Benedict: - 2 x pooched eggs, hollandaise-sauce, crisp-ii bacon on an English muffin. The portions served were very scrumptious and very filling. Ingredients used was fresh and delicious. We absolute-lii had an enjoyable morning here. They do have guest Wi-Fi you have to just ask for the password. The toilets are many and the facilities are clean and user-friend-lii. There is a curio-shop where you can purchase Cause & Effect memorabilia like caps, drink-shakers and the stuff one can use in the home-pub. We will sure-lii come back here and we high-lii recommend this establishment…….NB! Their Covid-19 Protocols are in place: - No Mask - No Entry! Temperature Check! Hand Sanitising hand-spray!….Oh! They also have on every second Tuesday “COCKTAIL CULTURE CLUB” entry free from 18:00. On Wednesday starting at 18:00 to 22:00 “APERITIVO DJ SESSIONS” Buy one get one free with any...
Read more10 August 2024 What was supposed to be a relaxed night out was an absolute disaster. Extremely rude management with no sense of customer skills whatsoever.
To entertain a group of drunk foreigners celebrating a birthday, extreme safety risks were completely ignored. Myself and two friends were seated at the bar whilst the bartender Chris lit a huge flame which lit the dried grass bush above the bar counter as well as the wooden barrels above it. Staff laughed whilst trying to put the fire off. All of this has been captured on video.
After the flame had been eventually put out with water, myself and my friends were then sprayed - directly in the face - within a 1m distance with a fire extinguisher.
We got up from the bar counter with burning eyes firstly, leaving our drinks now filled with ash, whilst staff laughed it off as a big joke. We proceeded to dust our clothes, hair, faces and eyes at the back at the bar until staff noticed this and alerted the manager.
The manager then proceeded to rudely tell me that I was NOT hit in the face - a fact that I would love for you to look at your camera footage and witness this - and half heartedly then said well I’m sorry and disappeared into his room in the back.
The audacity of the manager and staff to still give us a full bill to pay even though our drinks were unconsumable is ridiculous. Clothes are also ruined.
I would like to know who are the safety officers and first aid officers for this? What are your official protocols in this situation? And what is the name of the manager who was on duty who was so damn rude and inconsiderate - I would love to see your reaction if this had been done to you. Learn to value your local customers who actually live in Cape Town and support you rather than trying to thrill foreigners at the expense of your locals.
Will not be returning here and will make it well known to anyone who is considering visiting that it is a pathetic...
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