La Rosa Mexican Grille - Montecasino — Restaurant in Gauteng

We celebrated my son’s 19th birthday here in July. I booked a table ahead of time. Reservation process was professional and efficient. I was provided with great directions too.

We were given a table in a quiet corner. The décor is spectacular and adds a real authenticity to the place, right down to the food truck outside for take outs.

The service was average but I attribute this to the fact that it was a very busy night. I loved the hats provided for us us to wear and pose with - hygiene did cross my mind...

The food was good but not so good that I’d make a special trip to return. I’m probably spoiled as I did taste the best tacos I’ve ever had in Texas (and I’d seriously consider travelling for 36 hours to have those again).

It was a noisy venue and that’s because it was a Saturday night and the nature of Monte Casino (with the closed roof and tiled floors and neighbouring restaurants) - noise echoes. It’s not a place for a quiet night (not on weekends anyway) or for older people. It was difficult to talk above the noise and my older parents found it challenging to hear us over the noise.

My son ordered the extra hot sauce and the waiter intentionally brought the mild one. When we enquired about why the sauce was so mild, she said he’d find the hot one too hot. I was surprised she’d made that call when he had specifically requested the hot one. She eventually brought it to us - by which time his food was cold and we’d all finished our meals.

All in all we had a fun night. It was something different. I can’t really fault it but it was slightly disappointing based on the other reviews I’d read and what friends had experienced.

At the end of the day, La Rosa is an experience. It’s not just about the food and it’s for that reason I’ve give it 4 stars.

We had fun and I’d like to try going on a...

I recently visited La Rosa Tequileria and Restaurant at Monte Casino. It is one of my favourite restaurants and it's a fantastic spot for a well-rounded dining experience. I had the Carne Rojo paired with a Mezcal Mule, and the dining experience was simply superb. The food was delicious, well-seasoned, and cooked exactly to my preference. The location was homely and welcoming, adding to the overall atmosphere. Prices were reasonable for the quality, making it great value for money.

What truly stood out was the exceptional service, especially from the manager, Ginger. He went above and beyond to ensure that my meal was prepared exactly to my liking, coordinating with the chef and the wait staff to get everything as I like it. His attention to detail and genuine care made a noticeable difference. The staff checked in regularly to make sure everything was perfect, but without being intrusive. Most impressive was that the staff knew who I was as I walked in, they knew the table I normally choose, they knew what my order would be, and all the relevant staff were immediately notified of what I like and how I prefer my meals. Ginger also kept to his many promises that he made during my previous visit and he is one of the few managers who I've come across that really perseveres to make a difference. Tgank you Ginger...I appreciate the effort.

Overall, La Rosa delivered on great food, a great dining experience, a welcoming atmosphere, and outstanding service. I’ll...

This used to be a great restaurant- we would go there before all our shows .. I don’t know who the new owners are but they obviously have no clue how to run a restaurant.. the waiters were running .. there was only one bar person .. the large handsome white guy manager spent his time looking at his phone . It too 25 minutes for drinks We were a bigger table and told the restaurant when we arrived we were needing to leave by 7:50 for a show .. the food arrived at 7:40 .. this was according to the manager that it’s easier to serve the smaller tables first - we were 9 .. we calculated that there were around 20 people plus who came later served first !! The waiting staff did their best - I went to the pass — a small hole of chaos in the wall .. my request to the manager that he help his team ( obviously understaffed ) .. he disappeared !! The food my son’s burrito had uncooked rice .. my friends pork dish came as a piece of pork only !! Nothing else that was on the menu . We used to live this place Yes the decor is great Whomever has taken over is completely hopeless.. and the white guy running the place has no clue !!! Take that from one who has had many years in the industry- what a disgrace . I felt so for the wait staff .. too few of them .. a totally disorganized kitchen and the food was not what it used to be !!! Avoid unless you go to the bar for cocktail .. and you can look the sometimes there bar person in the eye .. for anything else a...