Grupo Chaflán — Restaurant in Alicante

We had the most lovely and unforgettable dining experience at El Chaflán, thanks to the kind, accommodating, helpful and outstanding service as well as excellent and delicious food. In a week we visited 3 times and we were never disappointed. The kindness, positive energy and the time the restaurant staff took to talk to us made us feel extremely welcome and our visit at the restaurant unforgettable. Our favourite dishes: hands down the best ''Calamar a la Plancha'' in the whole city (compliments to the chef!), exquisite ''Patatas Bravas'' and very tasty ''Zamburiñas'' (it was our first time trying them and we were blown away). Prices are fair, because the quality of the food is high, so do not pay attention to the unreasonable complaints about prices as they shouldn't matter, if you would like to enjoy the exceptional food. Querido equipo de El Chaflán: Muchas gracias para todo y estoy segura que algún día...

My wife and I had lunch at this place today, we tried their set menu. It was a bit on the expensive side, you can get much better food and a reasonable quantity anywhere else for the 20€ per person they charge. I would not recommend anyone going there the first time, you will not be treated the same as their regulars, we felt discriminated right from the beginning. When we arrived there was no one else in the restaurant. The waiter checked their reservation book, I could see only one name was written down, and gave us the worst table right next to the entrance to the kitchen. All the rest who came after us, the same waiter asked them to sit where they wanted. Of course they were regulars. All I am asking is whether the regular customers' 20€ is worth more than our 20€. We definitely won't be going back to this place. They didn't give us a chance to...

A complete disaster – avoid at all costs

We came to this restaurant expecting to enjoy a good paella, only to experience one of the worst restaurant visits we've ever had. After placing our order and receiving our drinks and starters, a different waiter—abrupt and visibly annoyed—came to our table and told us they couldn't make the paella because they had no rice. Yes, no rice — in a place that specializes in paella.

There was no apology, no alternative suggestion, just a rude “you can leave or order something else if you want.” The tone was unwelcoming and dismissive, as if we were the problem.

Frankly, if a paella restaurant runs out of rice and treats its guests like an inconvenience, it doesn’t deserve to have customers at all. Avoid this place. There are plenty of far better...