Food is good, nice atmosphere in busy lunch hour. The problem is the staffs, they act like they dont care at all, zero efforts is given towards customer satisfaction. We came in quite early and was told that the paella will took 25mins to cook, so we ordered it the first thing we sit down to avoid a long wait. After we ordered 3 to 4 more groups of customers arrive and some ordered Paella too. After 50 mins of waiting we see that the customer come later than us get the Paella already and we still have nothing, we ask about it and the staff said it's busy you have to wait with a very bad attitude.
After 1hour and 15 min wait, the staff came to us and say sorry they made a mistake and gave our paella to someone else. We have to cancel and left with empty stomach.
For my experience the shop is small and not really that busy, things could have gone better if the staffs have better...
Read moreI expected this to be a bit of a tourist trap given its location not far from the Picasso Museum in El Born. However, having visited for lunch I feel guilty for my first assumptions about the lovely waitress inviting us in. This was probably my favourite meal of all during our recent visit to Barcelona. A fun atmosphere (would love to go back in time 20 years and pop along for a drink at 11pm... tiles everywhere written on by visitors from near and far), friendly staff who made every effort, very tasty tapas, reasonably priced, with a great range. We found something for everyone in our family of two adults and two children (one of whom can be quite picky). My only regrets are that (a) we couldn't stay longer, (b) we didn't get a chance to go back and (c) I forgot to order the meatballs! Thanks so much Team Princesa, we really enjoyed our...
Read moreWe booked via a website which gave us a discount - maybe Groupon, although I didn't make the booking!
The choice of starters was good, the wine better than expected and the paella was wonderful.
We booked online again as it was so good and we rarely/never re-book an offer we've had, but this place, staff included was wonderful and not to be expected given the location in the tourist centre of Barcelona, super close to the Cathedral.
One warning: coffee isn't included and if you turned up and ordered what we had - without taking advantage of the online reservation/discount - you'll find it pretty expensive, especially by Spanish standards.
I however have no complaints at all and would recommend it to anyone - great food and good service by waiters who speak good English (in case this may...
Read more