I do not understand all the positive reactions. When i visited the shop, the shop keeper was not interested in giving me any information about some products that i was interested in discovering. I bought a bottle of a local product. She did not have any material to wrap it for safety. I had the overal impression that i was not welcome and that she did not like her job. Afterwards i discovered that the bottle i bought leaks. I am not going to try to get my money back. When i read the reactions of the shopkeeper on other reviews that where about problems, i think i have no chance. I will pour it down the drain.
Reaction after the shop keepers allegations: I expected the reaction of the shop keeper: she makes a habit of accusing the unsatisfied customer or the purchase as fake. First of all I am not a man. Second, I bought a local product, not a wine and third, you can not find me in the tickets you have, because it contains numbers. Since you don't remember me, I assume that you are unfriendly and unhelpfull to...
Read moreA somewhat surreal experience, particularly for someone who has worked in wine retail for over 25 years.
We sought this shop out after reading the reviews. It does indeed have a deep and well chosen selection of wines and spirits, as well as an extensive range of sherry. There is a small section to the rear of the shop with more exclusive bottles. I asked if it was ok if I looked at this section and the lady running the place somewhat abruptly said 'no'. I was a little surprised so I smiled and with a slightly puzzled look I said with a question, 'no?' She looked at me with a hard expression and repeated 'no'. Bizarre. I would almost certainly have bought a special - and expensive - bottle. So we left and won't return. Not with that kind of attitude. Wine should be sold with passion and enthusiasm. Rudeness isn't a part of retail, particularly what when you're selling is so...
Read moreOn the day review. What a disappointment! On a single day cruise visit we specifically sought out this shop based on the positive reviews. We went to buy whiskey. Unfortunately access to the small alcove where the whisky was on display was blocked by some ladders. Attempting to get round and take a look, the shop assistant made it very clear no access was allowed so we couldn't browse. My wife asked her if they were selling whiskey and the assistant said no!! No doubt something was lost in translation, she didn't speak English , but still, a shop that has whiskey and won't allow you to browse or buy! Lost sales for them and wasted trip for us so one...
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