Cafe Lounge Europa — Restaurant in Madrid

The place is nice, but the service is very very slow. We waited a long time for getting served.. also had to tell them again that we were waiting for our drinks. They did not bring the were we asked for so we had to get it ourselves and had to go to the bar to order it.. Had to wait over an hour for our food.. in the end.. we paid for our drinks and left without eating because we were to hungry to wait any longer.. (this was in the...

Besides the bad serving and the long waiting time it seemed like the employees were having a weird attitude towards us as foreigners and the made us feel unwelcomed.

Another low point was the bathroom. It was small and not cleaned.

The last low point was the tip part. They expected us to leave almost 20% in tips and didn't seem to be very happy when we...

The place seems nice but the waiting time is way too long ( waited around 45 mins for the drinks to come and then another hour for the food). The waiter was somehow non-communicative and had a relatively hard time getting to understand him. Also, the tables were not cleaned properly and for more than 5 people they did not give us...