Restaurante Mirador de San Isidro — Restaurant in Madrid

My recent lunch experience at this establishment was nothing short of disappointing. The highlight of the meal turned out to be the snacks provided upon ordering drinks, setting a low bar for the rest of the dining experience.

While initially pleasant, our waiter's demeanor shifted once it became apparent that he was more interested in upselling dishes rather than ensuring our satisfaction.

The calamari, touted as a house specialty, arrived undercooked and unpleasantly gooey, so much so that even a child refused to eat it. Despite requesting a recook, the same unappetizing consistency remained unchanged.

The oxtail, another menu item we ordered, was disappointingly dry and devoid of flavor. To add insult to injury, the waiter mistakenly brought three plates to our table instead of the one we had ordered, displaying a lack of attention to detail.

The octopus dish failed to impress, tasting as if it had been hastily defrosted and microwaved. Even the croquettes lacked flavor, leaving much to be desired in terms of culinary execution.

While the restaurant attempted to rectify the situation by offering a complimentary aperitif, we declined, skeptical of whether it was a standard practice or merely an attempt to salvage the meal after the fact.

Overall, this dining experience fell far short of expectations, with subpar food quality and lackluster service leaving a sour taste...

No sé si es porque era San Isidro, pero si ves que no puedes atender a tanta gente, no aceptes a tantos comensales o contrata más personal. Fuimos varias amigas a comer y, tras pedir menú del día por 24€, tardaron 55 minutos en traernos la comida, y eso que eran platos fríos y croquetas. Cuál fue nuestra sorpresa ver que, según empezamos a comer, viene la camarera con los segundos a la mesa. Evidentemente se los tuvo que llevar porque no había dónde ponerlos, y cuando los volvió a traer, tanto carnes como pescados estaban fríos. Respecto al menú: el plato de croquetas era de 4 uds con una ensalada sin aliño y sin que nos trajesen nada para aliñar, el plato de ibéricos eran exactamente 3 rodajas de chorizo, 3 de salchicHón, un triangulito fino de queso y 3 trozos de jamón NO ibérico, los pescados algunos simplemente correctos y otros escasos y sin limpiar espinas, y el cachopo era tamaño filete de pollo pero muy fino, con un poquito de queso y jamón intuído, y todo en los 5cm centrales. Después de este desastre, pedimos otro agua y nos la cobraron aparte. En un menú del día de 24€ la verdad es que esperábamos que la comida llegase a tiempo, o caliente, o por lo menos estuviese buena. No dudo de que otros días sea un sitio decente, pero desde luego no tienen capacidad para gestionar una...

So good!! The lady is soooo niceeee!! I feel touched by her enthusiasm and kindness!! The snacks are good too, ty to offer us this! We enjoy it so well. And then we order beer and paella, which is enough for two people. Fresh seafood in it! Ty for the wine!! If u order paella (u can check the menu description), u can get free wine! We have a great experience here. Will come to...