Pizzart Villa Canalejas | Pizzería Madrid — Restaurant in Madrid

My fiancée and I stopped by last night to grab dinner to take home. The hostess instructed us to scan the QR code to view the menu in English. For context, I speak Spanish but my fiancée does not. My fiancée wanted the lasagna but there seemed to be a multitude of allergens displayed, the one that mattered most was “Nuts”/“Frutos secos”. I asked the hostess to confirm if the allergens were correct since they were under every pasta dish. The hostess said that there were no nuts in the pasta and that it was safe to order. We perused the menu a bit longer and noted that the allergens noted seemed to be specific for different categories. For example in the white pizza section the allergens were just as extensive as the pastas and in the red pizza section there were more options with few allergens. We called the hostess over again and I informed her of our hesitancy in getting the lasagna because I pointed out once more that it states nuts as an allergen. She insisted that that was wrong and that there are no traces of nuts at all and that my fiancée would be fine in ordering that dish. Feeling confident in the information she communicated with us, I ordered a lasagna for my fiancée and a margarita pizza for myself. She let the chefs know that my fiancée has a nut allergy so to be careful in prepping our dishes. Once the food was done and packed we paid and made our way home. Once we got home my fiancée took 3 bites of her lasagna and immediately felt her tongue swelling and tingling and her throat starting to close. Thankfully we travel with an Epi pen and Benadryl aka Difenhidramina. We had other plans for the rest of the night but unfortunately our plans changed because my fiancée had to take Benadryl pills to manage her symptoms. Thankfully all she had was 3 bites because had she had more of the pasta we would have had to head to the hospital. We have eaten at several Italian restaurants throughout our travels in Spain and this is the 1st time we’ve had such an experience and encountered a lack of care and caution when it comes to allergens in an...

One of the worst dining experiences I have ever had Made a reservation was super excited because of the pix and reviews got there and showed the guy behind the bar our reservation confirm no comment stood there for 5 minutes before anyone else acknowledged us there literally was not another sole in the restaurant we were given the smallest table possible -fine however again not one other sole in the restaurant waited 12 minutes before someone came to the table and asked what we would like to drink and then gave attitude cause we didn't have our dinner order ready waited another 10 minutes for our drink to come was hoping to turn the experience around again with the food But had to ask for forks salt and pepper and red pepper flakes 3 times after asking for it when our order was put in so the request was not new Had the melanzane good - by far not the best I have had not the worst The pizza good a -tad under cooked and a tad soggy but ok We than waited @ Least 20 Minutes for some one to bring the check than told They did not take credit cards ??!! Was not on the website as I looked waited another 15-20 minutes for them to get back to us only to be told by another waitress that they in fact did take credit cards but it wasn't working waited longer for them to finally realize that they should call the cc company and figure out why it wasn't working - I own a catering company and a retail shop in the US so in the biz so always on the side of the establishment but this was total chaos and incompetence and no apologies or sorry faces Ill handled not prepared out of their realm completely disappointing not recommended by us and the only meal in Madrid that we were disappointed at Sad day for Piizzart U failed at every step and didn't even acknowledge any mistake along the way poor management and...

I recently had the pleasure of dining at pizzart and I cannot praise the experience enough. From the moment we walked in, we were greeted with exceptional warmth and professionalism that set the tone for a wonderful evening.

The food was undoubtedly the highlight of the night. Each dish was prepared with meticulous attention to detail and creativity that reflected the chef’s passion.

In addition to the exquisite food, the service was impeccable. Our waiter was attentive and knowledgeable about the menu, always ready to offer insightful recommendations and ensuring our experience was perfect at every moment. The promptness and friendliness of the staff truly made us feel valued and well taken care of.

In summary, pizzart not only met but exceeded all our expectations. It is a place where culinary excellence and top-notch service combine to create an unforgettable dining experience. We will definitely be...