Zaranda — Restaurant in Palma

Hello Zaranda, my name is Denys Zadorozhniuk, I'm your guest from Ukraine, Kyiv. It was very glad to try this interesting and unusual food. We were surprised of your dishes and sweets but: 1) Found one mistake with the symbols on a paper in dessert where we were to find a countries and sweets. The symbol on a plate and on a paper was different. 2) Your administration (a man in a grey clothes who is looking mostly different against waiters). In the start of our evening dinner waiter (girl) gave us 1 bottle of water (we were as 2) and it was nice for us because we don't drink water too much, after when water ended she gave us 1 more bottle. At all we had 2 bottles of water in the end of a dinner. When we asked for a check, we saw in it 3 bottles, not 2 (we sure that it was 2 bottles because we were talking about it too long) after we asked for someone 2 explain why we have 3 bottles in our check and he came to us (man in a gray clothes) And when we asked him why we have 3 bottles he said things we didn't expected. Like "if it is a problem for you to pay for 3 bottles ok I will delate 1 bottle from a check" and "I'm absolutely sure that it was 3 bottles on your table, we can't make a mistakes''. So, in the end of this story we want to say few very important things: 1.) We have a money to pay for a 5Euro bottle but the reason why we asked for it was that we wanted to tell that someone made a mistake (girl who gave us 1 bottle not 2, or someone who made for us this check) but administrator answered us like we can't pay for this bottle and it was unpleasantly. 2.) When administrators answer something he has to be sure that his words this is truth. Because it was 2 bottles at all. It's good when you admit mistakes because next time you are getting better. 3.) It was very nice evening in your restaurant but when you come to a good and quality restaurant you are looking for all details and the last detail who was administrator was awful. We don't say that he do his job bad. He's good, really. But in the end of our dinner he fu*ked...

We arrived an hour early thinking we would grab drinks at the bar first. We were met with a very unhappy waitress or restaurant manager who told us we needed to wait for others to be seated. Which was fine by us. When the first two courses were served, she was so rude when explaining the dishes and answering our questions compared to the two tables next to us. We were then rushed to the chefs counter. My partner went to the restroom and the woman returned to rush me to our table. When I asked her to wait until my parent returned, she seemed annoyed. We were then seated at a table where a wall was sticking out in the middle of the seat and it was extremely uncomfortable. When we asked to switch seats, they told us there were others who reserved the table that will arrive. (We had also reserved a table, these people did not arrive until the end of our meal). To top it all off, there were pieces of a broken clay pot in our meal. When I poked at it, the same woman from the front came to tell me it was garlic. When I explained it was hard and not garlic, she went back to the kitchen to confirm it was a broken clay pot (which my partner had accidentally eaten a few pieces of). She then offered to remake the dish or provide another dessert - which we declined because at this point we just wanted to leave. At the end of our meal, the chef had taken off €45 per person due to the missing course. Which is a decent gesture, but does not make up for terrible service, super uncomfortable seating and having broken clay pieces in your food. The food was not bad, but I would not recommend coming here due to the experience we had. Definitely not worth the price nor deserving of a...

The 18 course full tasting menu, is far too much food. We were promised they were snacks, and actually had to ask them to cut the rest of the dishes away completely at course 10.

The theme around leather making is bizarre, to be fed cow face and things like monks fish liver- yuck. I've never gagged at a dish in a Michelin star restaurant until now. Just because you can cook some forms of food, doesn't mean you should.

The best part was dining in the kitchen.

The sommelier wasn't impressed that we chose the cheapest wine on the menu at 60 euros a bottle, he suggested a 90 euro bottle which was very unpleasant, Jos suggestions for us was pretentious, I stead of asking us the kind of wines we actually like.

We were still charged the full 18 course prices as we were told the dishes we would of had went in the bin. I don't believe this is true because they're made on the spot as we witnessed during the kitchen courses. The waitress/ manager then asked if we were adding a tip on to the end?

We should of been given the dishes we couldn't eat as takeaway, as we were charged for them anyway.

I've eaten in a 3 Michelin star restaurant which was around 8/9 courses for their full tasting menu, with food flavours catered to the masses as opposed to trying to be really alternative and different. The whole menu concept needs a re think.

Sadly I can't recommend this restaurant, the staff were unpleasant, and it's extremely pretentious and the menu was 85% fish, and I love fish but not these intense flavours.

The food itself looks incredible, but the taste...