The Fig Tree Cafe — Restaurant in San Cristóbal de La Laguna

Incredibly shocking and dismissive service. I ordered a lavender latte and was really excited to try it, we were waiting 15mins and the drink still hasn't arrived. I then went back in to order another drink for my partner, the server then also mentioned my drink because it still surprisingly hadn't even been made yet. We waited another 10/15mins, still no drinks. By this point we thought the wait was beyond ridiculous for two drinks. My partner peeked in and they hadn't even bothered to start making the drinks, I then went in and could see that they had made no attempt to make the drinks and were just cleaning up (I had seen him carefully preparing other people's drinks), I said we are leaving now and said that we have been waiting a long time. They just said okay and did not even care to explain or apologise. Awful service! The service down the road at we the north is the extreme opposite, exceptionally kind and...

If I were told to choose one coffee shop in La Laguna to sit and meet friends, I would definitely choose this one.

It's cozy here. There are really delicious desserts that are constantly changing.

Here you can sit at any table and no one will tell you to sit at a specific one because you came alone.

And dishes, plates, cups, cutlery are something special. All of them are different and interesting. It is a pleasure to eat a delicious piece of...

Nos sirvieron un trozo de Lemon Pie caliente (es una tarta fría) que sabía más a huevo que a limón, y no era ni agradable ni se come así. Pedimos que nos la cambiaran por otra, pues se veía que estaba recién hecha y necesitaba reposo, cambiar, no guardar el trozo para después. En lugar de dar una mínima disculpa o explicación, al ir a pagar, me encuentro que me devuelven el trozo de lemon pie en una cajita para llevar diciéndome "ya está más fría", y que, por supuesto, cobraron. Me quedé sin palabras porque no había vivido una situación con tan poco tacto al cliente en hostelería nunca. En total fueron casi 21 euros por: un lemon pie incomible (4,50), un roll de canela "tres leches" con sabor a levadura (unos 4,50 también), un trozo minúsculo de tarta de "queso" a 4,70 euros y 2 limonadas de sabores a casi 4 euros c/u. Me cuesta en general poner malas reseñas, y en este caso fui con mucha ilusión porque recordaba este sitio con mucho cariño de hace años, pero ni la repostería está tan buena o correctamente ejecutada como para esos precios desorbitados ni la atención al cliente lo vale. Únicamente es un sitio céntrico y muy bonito, lo cual es una pena, pero no volveré ni la...