My recent visit to Improntas restaurant was unfortunately a disappointing one. The long wait for food was unacceptable - my party and I waited over two hours for our meals to arrive. To make matters worse, the chef was extremely rude when he finally emerged from the kitchen. This unprofessional behavior was unacceptable and left a bad taste in our mouths. It's clear that the kitchen was struggling to keep up with demand, and the chef's behavior only added to our frustration.
Overall, I would not recommend Improntas restaurant based on my experience. The long wait for food and the rude chef. The pasta I ordered was undercooked and too salty..
just a small addition :
"To the chef at Improntas restaurant: I am disappointed to see that you responded to my review with such rudeness and unprofessionalism. As a customer, I have the right to share my experience and provide feedback, whether it's positive or negative. Your behavior during my visit was unacceptable, and your response to my review only reinforces my negative impression of the restaurant.
It's clear that Improntas restaurant has a lot of work to do if they want to improve their customer experience and reputation. It's important for businesses to take customer feedback seriously and respond in a professional manner, regardless of whether they agree with the feedback or not.
To anyone considering dining at Improntas restaurant, I would caution you to think twice before visiting. My experience was marred by a long wait for food, an undercooked and salty pasta dish, and the unprofessional behavior of the chef. And unfortunately, the chef's rude response to my review only confirms my negative experience.
I hope that Improntas restaurant takes their customers' feedback seriously and works to improve their service and professionalism. No one deserves to be treated with disrespect and...
Read moreWe went on a Friday night. The restaurant is small / quaint. I think they usually have outdoor seating but because of the rain, there were no outdoor tables. Service was decent but unfortunately, food was terrible. It seemed like they were understaffed that night so maybe it's usually better.
As Italian food lovers, we were really excited to try this place given the amazing reviews but it was quite disappointing in the end. The appetisers were average. The two pastas we ordered were one dimensional in flavor - you could only taste the low quality tomato sauce.
We also ordered a seafood soup that was so salty we had to send it back for the chef to fix. They did try to fix it (still too salty) but then brought it back and suggested that we were wrong for saying it was salty.
Overall, really disappointed in the food quality, especially given the price. I hope the owners will take this feedback to heart rather than commenting on why my expectations are incorrect (as I've seen them do on several other...
Read moreWe had a wonderful meal here a few days ago with a group of six of us. It was good out so we had to sit inside which was very noisy- which is my only comment. The food was delicious and the cartas di musica - spectacular! I could have eaten the entire plate- ours was with smoked tuna. Perfecto. We also shared the burrata salad and mixed greens- both wonderful. I ordered their sopa de mariscos - it was a huge portion which I would have split if I had known. Very delicious soup although I would have liked a bit more seafood in mine. In all fairness - We had a lot of food so I think it was a job to keep it all going smoothly and many of us ordered the soup. Service was friendly and professional and we enjoyed the wonderful wines as well. All in all a great place for an authentic Sardinian meal. We will be...
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