O stars given to Klassy Colombo 4 outlet in De Fonseka Road. I am a regular customer to Klassy Colombo Branch, My self and my Family visit there every Friday for sure and also another within the week too. I had a bad experience in buying a Ribbon Cake from Klassy on 5th of May 2017, while buying it I was advise the cake was made same day morning by the staff member who served me. Wile taking the cake I realize the icing was drooping off cake. However I thought may be due to traveling that happened. I stored the cake in cool dry place on Saturday evening when we cut the cake and tasted it it was TOTALLY DISAPPOINTING SITUATION , THE CAKE WAS SPOILED, WITH A BAD BUTTER OR OIL TASTE COMING FROM THE CAKE. ALSO THE ICING WAS GIVING TOTALLY SOUR , BITTER TASTE. It was evening on Saturday, so I called Klassy Colombo on Sunday however there was no response. I called in on Monday and informed Manager ROSHAN is requested me to meet him on Friday, when I come in to the outlet and he will do something about it. i went in today 12th May 2017, This ROSHAN Man is a man who really do not care about customers. He said he can remember me calling him and he say i need the spoil cake to taste to see if its true. My bill average when i walk in to Kalssy Colombo is above LKR1000, he say you may be a customer who comes you should keep the spoil cake and bring it to me. who on earth will store a spoil cake. This man ROSHAN is a very bad guy who does not know how to talk to customers HE IS THE MOST RUDE, ARROGANT , BIG-HEADED PERSON WHO IS NOT SUITABLE TO BE A MANAGER . He say he checked with chef and OWNER of Klassy - I cant imagine if the OWNER IS A SUCH STINGY PERSON. HE SAID OWNER REQUESTED TO SAY THIS HAPPENS EARLIER TOO WITH CUSTOMERS BUT WE CANT HELP IT, WE WILL NOT PROVIDE A COMPENSATION TREAT OR ANY APOLOGY TO ANY CUSTOMERS. ROSHAN THE SO CALLED MANAGER NEVER EVEN SAID SORRY FOR WHAT HAPPEN EVEN, SAID I CANT HELP IT THESE THINGS HAPPEN EVEN THE OWNER SAID TO IGNORE CUSTOMER COMPLAINS. I WILL NEVER RECOMMEND ANY ONE KLASSY COLOMBO AGAIN VERY CHEAP...
Ā Ā Ā Read moreI visited this week and had a really enjoyable time. Pastry shops are a bit of a hit and miss lately, probably with the price of ingredients being what they are. Places that Iāve loved have reduced their quality or quantity despite raising prices but this wasnāt my experience with Klassy.
I ordered a bacon and egg pastry and a chicken samosa. The pastry was amazing, buttery and flaky, generously filled and very well seasoned. It took me back to having bacon and egg pastries as a kid and I forgot how much I used to enjoy them. The chicken samosa was also good, generously filled but the flavors didnāt hit the spot as much.
The ambience at this shop is also calm and inviting. The staff were friendly. They donāt serve normal ketchup with the short eats but what seemed like an in-house made sauce which was a nice touch. There are lots of people coming and going. I definitely look forward to going again and trying a few things from their sweet side which looked great.
100% recommend coming here for a snack. Value for money, tasty, nostalgic and...
Ā Ā Ā Read moreThis place, I wish I had known earlier. It is situated in a place close to the main road (138 route) and there is enough parking space as well. Inside it is very clean and nice. The staff is very friendly and they treat the customers so well.
The food is so tasty and the portion sizes are unbelievably good with a very reasonable price. We brought their chocolate fudge cake which is very fast moving due to its good quality. And the savoury items are all so reasonably priced, they have their own sauce as well unlike other pastry shops.
We also tried their Pineapple upside down cake where they give you a generous piece of it. Their home-made ginger beer was also good but it was a bit too sweet for my taste.
However it was such a nice experience there and I would definitely recommend this place to anyone for their...
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