We walked into a partially empty restaurant at between 9:00 and 9:10 on Memorial Day and were very excited that we could be seated right away. The hostess was friendly and answered a question about our meal choice (eggs Benedict) and took us to our table.

Unfortunately it was downhill from there. After 10 minutes of sitting our server had not come over to meet us. My boyfriend gave up and went to the bar to place our order but was sent back to our table and then our server arrived. We placed our drink and food order, however we were told that the eggs Benedict (on the menu we were given and the hostess had answered a question about) was a weekend only item and not available so we placed an alternate order. The pancakes came with a breakfast meat of our choice but since we don't eat meat the server offered to sub vegetables for it.

Our drinks came promptly but we found ourselves waiting a ridiculously long time for our food. After about a half hour the server came by to top off our coffee and water but still no updates on our food. After another 10 minutes or so we didn't see our waiter so my boyfriend went to the kitchen to ask about how much longer our food would take. They said that we were the 3rd ticket in line but declined to give us a time estimate.

The hostess (or possibly manager? We couldn't quite figure it out) came over to apologize and said that they had seated 7 groups in a row and that she should have told us that their would be a long ticket time. She offered us a discount and we asked how much longer it would be before our food was out to decide it it was worth waiting for even at a reduced rate. She went to talk to the kitchen and when she came back she completely avoided the question (only saying, when pressed, that no it definitely wouldn't be another half hour) but said that she was going to pay for the food. We got our food 15-20 minutes later and scarfed it down. There avocado toast wasn't bad and the pancakes were really good (not worth the hour+ wait but good). We never received our side of vegetables.

We asked for our check to pay for the coffee and tip our server on but were surprised to find that not only was our food not comped but there wasn't even a discount. After talking for a minute, my boyfriend decided to just pay it so we could get out of there instead of figuring trying to get it resolved. We paid the check and walked out the door at 10:47. The food was good and the atmosphere was nice but we won't be going back.

Edit: I forgot to mention that when my boyfriend was in the restroom, instead of knocking and waiting for a response, a server used their key to open the restroom door and use it, I guess assuming that it was empty and hadn't been opened for the morning. That in itself wouldn't be enough to ruin our impression of the restaurant but it definitely isn't helping my opinion.