Sushi Miyazaki – Restaurant Japonais & Sushi à Montreux — Restaurant in Montreux

The food is great. Perfect for casual sushi dining. All the servers are very kind, except one woman. From the minute we sat down, she had the worst attitude when me and my three friends were nothing but polite. I genuinely don't understand why she was so rude. We were served by her outside so we wanted to change to indoors to avoid her. We asked her if we could go inside and she said "theres no tables" very coldly. Then my friend said we were told by the other waiter that there was a table available. She said, "ok go check then." In the most impolite manner. She has a long black ponytail. Coming here is a great idea but avoid being served by her as it WILL ruin your experience. Many thanks to the male server who was very kind to us. Will be sure to come back because of your accommodating kind...

Miyazaki is probably our preferred sushi place in the Lausanne-to-Montreux stretch. They're quite easy to book online and their boat/platter options are great. The sushi is really high quality and a nice mix of more intricate rolls and letting the fish shine. Your server brings you an ipad to order on with 'add to cart' (note you don't check out, you just give it back to them with everything selected. There's a mix of outdoor seating in one of those little 'hut' type structures on the street. Service is very friendly but a little forgetful/rushed, though that might be specific to super high season like...

Très embarrassant. On ne reçoit pas ce que l'on a commandé, même si on a payé via Uber Eats. Si l'on demande par téléphone, on se fait tout simplement envoyer balader. Service à la clientèle extrêmement médiocre de la part de la soi-disant patronne, inacceptable malgré les bons sushis. La recherche de solutions de la part du restaurant est de loin inacceptable. Je ne retournerai donc pas dans cet établissement et ne le recommanderai pas non plus. On ne devrait pas accepter et laisser passer un tel comportement de la part de la direction. Heureusement, le service d'assistance d'Ubereat m'a remboursé la facture.

Sehr peinlich. Man bekommt nicht das was man bestellt, obwohl man bezahlt hat über Uber Eats. Bei telefonischer Nachfrage wird man einfach abgewimmelt. Überaus mangelhafter Kundenservice seitens der sogenannten Chefin, nicht akzeptabel trotz des guten Sushi. Mit Abstand unzumutbar im Umgang der Lösungsfindung seitens des Restaurant. Ich werde dieses Etablissement daher nicht mehr besuchen und auch nicht empfehlen. So ein Verhalten seitens der Chefetage sollte man nicht akzeptieren und durchgehen lassen. Glücklicherweise ließ sich die Rechnung über Ubereats Support erstatten.

Very embarrassing. You don't get what you ordered, even though you paid via Uber Eats. If you ask on the phone, you are simply turned away. Very poor customer service on the part of the so-called boss, unacceptable despite the good sushi. Unacceptable by far in the way the restaurant dealt with finding a solution. I will therefore no longer visit this establishment and will not recommend it. Such behaviour on the part of the management should not be accepted and allowed to pass. Fortunately, the invoice was refunded via...