Schnupf Restaurant & Cocktail Bar — Restaurant in Zurich

NYTimes mentioned this in their 36 hours in Zürich review, so we went.

Got there at opening, sat at the bar and couldn't hear ourselves think over one of the bartender/servers(?) (we aren't sure what he was) relay loud story, after story to his co-workers, like it was a frat house. I had to ask the bartender (who was telling us about the menu- one actually doing his job) to repeat himself because this person was so loud. My husband and I were the only guests in the entire place.

"Front of house" needs help and is keeping the place down. We heard them making fun of the new clientele because the NYT put them in this 36 hours review. Apparently this "front of house" thinks they’re above client service and reviews.

We only had pommes frites because we didn't stay that long. They...

LOVE this restaurant/bar. Really hope I get to hang out here again before I leave Zurich. It's such a chill vibe - I ate in the garden which was wonderful but I know when it's cold and rainy, the indoors will be super cozy. I had a very early dinner and ordered the sardines (served in a tin as I like them) and the cheese plate which was perfect - I had asked them to prioritize the strongest cheeses and they accommodated my request which I really appreciate. It's a VERY local place which I always am grateful to discover on my travels. Service was...

Da wir nun zweimal hintereinander auf die gleiche Art enttäuscht wurden, haben wir uns entschieden, eine schlechtere Rezension zu verfassen. Das Essen war in Ordnung, jedoch nichts Besonderes, das den aufgerufenen Preis rechtfertigen würde. Das hätten wir noch in Kauf genommen, da der Gastgarten durchaus eine angenehme Atmosphäre bietet. Leider ist jedoch bei beiden Besuchen die zweite Getränkerunde erst nach dem Essen serviert worden. Ausschlaggebend für die negative Bewertung ist jedoch das aufdringliche und unangenehme Nachfragen nach Trinkgeld. Dies passierte ebenfalls bei beiden Besuchen, und auch eine Freundin berichtete letzte Woche von derselben Erfahrung über den Service bei Schnupf.

Since we were disappointed in the same way twice in a row, we decided to leave a more critical review. The food was fine, but nothing special that would justify the price. We could have accepted that, as the garden area has a pleasant atmosphere. Unfortunately, on both occasions the second round of drinks only arrived after the meal was finished. What ultimately leads to this poor rating, however, is the extremely pushy and uncomfortable insistence on tipping. This happened during both visits, and just last week a friend of ours described the exact same experience with the...