% ARABICA — Restaurant in Taipei

They really got some bad attitude baristas in %arabica. They are the most arrogant and ignorant cafes and staffs that I have ever met in my whole cafe hopping life. Today we went to the Zhong Shan %arabica and overlooked the notice with tiny printed words on the gate saying the cafe would be closed at 12 noon. So, we then came up to the right door and saw two female baristas and one male barista stood there. We asked them by the gate to see if we could buy some coffee. All we got was no responses from them and they had these very impatient and ignorant looks on their faces. They didn’t really bother to say something to tell us what was going on. So, we just left and decided we would take %arabica out from our coffee life forever. Actually, we had been to their Xiang Shan %arabica before and their latte based drinks and Americano tasted just plain with high price tags. If you feel like to be humiliated by their services then go there to grab some coffee. Otherwise, steer away from this cafe by all means and take it out from your cafe hopping listing forever like we did. You will never regret it when doing it...

第一次遇到非常不開心的咖啡廳，唯一只能靠咖啡美味卻沒有相對等的硬體服務環境和服務，後者全部完全不行消費的不爽咖啡店，如果2樓不開放，不如開得來速咖啡店就好，就是為了IG照騙的二樓特別專程過來，這邊汽車也不好停，百貨公司也滿停不進去，終於找到一小時$120的停車場，還要在周六炙熱的大熱天下走15分鐘才到，不是希望有提供停車位，而是要強調表達是特別專程過來的心情！想不到到達咖啡廳走進開始就慢慢累積不爽的心情，一走進生意很好人多就開始排隊，人多也排了不短的時間，但這是可以接受，點完餐點了共花$720，結果才得知2樓沒有開放，還指引旁邊的玻璃窗二邊的綠色邊邊可以坐，這天剛好太陽超曬很大，一邊剛好是太陽直射，一邊比較剛好太陽還沒曬到，接下來就要和現場一堆人站著一直觀察有沒有位置可以搶的到，我是花720來煩惱搶位置嗎！連路邊攤吃個麵都有位置可以坐，原本還想說不想在這家店裡面喝，自己找附近看有沒有便利商店來坐，後來運動好終於看到有位置要迅速衝過去搶坐，雖然終於有位置但也不舒服，因為貴店生意好排隊人很好，是坐在點餐櫃檯前排隊人潮最多的那邊窗邊綠色邊邊，因為貴店人多坐在那邊就像難民一樣腳都要縮的很緊，怕不小心拌到辛苦排隊的其他民眾，坐在那邊真的喝個咖啡吃東西真的很辛苦刻難，心情在這邊已經累積到不爽的無法體會好喝咖啡的味道，而已也是因為貴店的設定感所賜，玻璃窗曬進來的太陽導致冷氣根本不夠冷，還好有自備強力風扇才勉強好一點，貴店只讓我感受到確實很有設計感，但卻沒有人性的溫度感和此價位等級最基本可以有桌子椅子可以坐的喝咖啡放鬆的最簡單的舒適感，而且最生氣的是，二樓的畫面抬頭就看的到(有抬頭二樓照片紅色圈起來證明)，結果竟然是不開放，也沒說明原因，IG也沒特別提醒沒開放二樓的相關資訊或說明(有附IG照片證明)，要個說明很困難嗎？多少人是因為有二樓座位的漂亮照騙而來，直接都只會說沒開放，請問貴店不是開咖啡廳嗎算服務業吧，又不是開生產製造業就算了，為什麽簡單的說明告示或現場人員說明都不會包裝實際沒開放的原因，排隊時看到地上有總統府送來恭賀花盆，綜合以上貴店的態度表現心裡大概有底才會有今日一付無所謂的表現，現場排隊人多，一堆人站著沒位置坐，每個民眾都要自己想辦法找不會被太陽曬到位置站，還不是找位置坐，咖啡出的又慢，沒開放二樓，所有員工共6位也沒出餐特別有效率的快，貴店也沒任何安撫現場的行為，或是想辦法讓現場排隊點餐或點完餐的民眾設計有耐心等侯的方式，最生氣的事喝咖啡會利尿，二樓不開放就算了，連廁所也不能借，還敢大言不慚直說可以到對面捷運站的廁所上，這樣他媽的就不要開咖啡廳，開路邊攤就好啦！花720沒正常的座位坐，沒廁所，店在漂亮有屁用，連想拍照也不好拍！排這麼長這麼久的隊點個熱抹茶拿鐵，等很久的咖啡振動器通知好了，結果還作錯是冰的，當場真的很想罵出來！！又要再等一次，因為給餐的女店員有發現我在不爽有優先重新作一杯，如果她給我還沒優先作就更不應該，貴店的姿態太高貴了，相信都是管理者的問題，花個72塊都可以在便利商店有座位坐，不可能在來這家路邊攤經營模式的咖啡廳，寧可去信義商圈那家，貴店可以自己來感受一下來享受自己設計的花720和停車場找半小時再花120來體驗看看心情為何，看能不能有一點點同理心，信義商圈那家至少他們有提供最簡單基本的桌子和椅子，也不會遇到說上廁所叫我去對面捷運站上！！以上所言為當日真人真事的分...

Kyoto latte, iced 12oz for 200ntd is quite ludicrous However, it's a decent cup of Joe. If I ever lost my mind and got teleported there, I may get it again. Would've been a lot nicer, justifiable if proper seating known to man were provided. Instead of me clinging onto the ledge with my tail bone. The cold, vacant (dead inside) customer service is on trend like many youngster shops in Zhongshan area.... Meaning, do not expect...