Pagoda Chinese Restaurant(佰宝塔中餐厅) — Restaurant in Shangani

The most horrible restaurant in every respect: bad service, bad hygiene and terrible food! Whoever rates this place anything more than one star is delusional! Some “highlights”:

1. when we sat down, and for 30 mins after we got our appetizers, we had no silverware or napkins! When we asked for them, the waiter brought the silverware (took another 15 minutes!) but apologized that they didn’t have any more clean napkins! FYI, the two full tables of Chinese customers, who also clearly didn’t want or need napkins, gladly used their tablecloth to wipe their mouths and for sneezing! Needless to say, you didn’t want to touch the tablecloth!!

2. we waited 45 mins to start getting our main dishes...only to find out they didn’t have any more ingredients to make one of the dishes....even though another dish which was already delivered contained plenty of said “missing” ingredient!

3. the chicken dishes were filled with gristle and cartilage...and an abundance of cornstarch! Very low quality ingredients!

Not enough context? I won’t even mention the terrible attitude of the owner/manager from the moment we walked in or the gross condition of the bathrooms (which lacked soap or towels/napkins/dryers)!

The only positive: the waitstaff (all locals) were pleasant & apologetic! I can only imagine they work at Pagoda out of...

Long overdue - I really just couldn’t let this slide! We visited awhile back hoping for some good Chinese food (something we sorely lacked back home). We were, needless to say, shocked when after a wait of nearly an hour our food arrived; lukewarm, spongy, tasteless plates of what really could’ve been anything. The staff for the most part was friendly, but the owner/manager was not only unwilling to help but also abrasive and belligerent. The bathrooms were dirty and lacked basic necessities such as towels and soap, so we couldn’t even wash the unappetizing remnants of our meals off our hands! Would not recommend, many better uses...

After a long safari I am glad to find a Chinese restaurant with authentic dishes.

The portion is huge and we ordered 4 dishes for under $40. The duck, stir fry cabbage, noodle soup and seafood tofu all tastes great.

There are some communication issue that some description on the menu is only in Chinese which I can read but the waiter is local so something might be lost in translation and we got the item spicy when we request no spice. Also saw some roaches walking up the stairs. But overall would recommend this place for everything craving some...