Horrible treatment! Very unfriendly service! I received a card for breakfast from the hotel and gave it at the entrance of this restaurant.
At the end I was given a bill for the breakfast and was told they did not receive any card.
I was surprised more of the atitudine with which I was treated! Not to mention that it was my third day coming to this restaurant for breakfast!
The waiter managing our table behaved in a very agresive manner while I was struggling to explain that I already give in the card at the entrance. This ended up with the entire terrace watching a cheap show and all for a misplaced hotel breakfast card by the restaurant personnel.
The hotel personnel had to come and fix the situation and confirm I had a breakfast card!
The waiter’s excuse was in the end that he doesn’t know English. Not knowing English is not an excuse for an agresive behaviour and lack of manners towards another human being!
I feel terrible after such a treatment, stressful start of the day .. and is holiday!
Hospitality personnel should be more aware on their impact - atitudine and behaviour - on somebody’s holiday! Even more when the people they mistreat are nice to them and...
Read moreBeautiful restaurant facing Galata tower. The wait was more than an hour, it is very busy in the evening due to its location.
Once we were seated, we were treated with wonderful service, we ordered whiskey and black coffee for our drinks ,
For starters we got the hummus and yogurt dip which we ate along with the basket of complimentary bread that’s served with the meal at the begging.
We got the grilled halloumi salad, it tasted beautiful , perfectly salty and savoury, with a touch of honey.
For mains we got the village style chicken, it was very good , served with Patato gratin and roasted beet root.
Beyti serma kebab was okay, nothing exciting, a bit low on flavour.
The spinach pide was excellent, cheesy and warm goodness, paired wonderfully with Aimee xtra yogurt dip.
We got the shrimp avocado starter, which was a while available stuffed with shrimp and olive oil, very filling and fatty but very yummy, good with the salad.
The grilled fish had bones hence was a bit difficult for eat, and little bland ,...
Read moreSadly, one of my few negative reviews. The food was okay but nothing special. The restaurant is in a busy, touristy part of town. The service was subpar for two reasons: 1. We placed an order of hummus and received no pita/flatbread to eat with the hummus. Upon asking the waiter, he shrugged his shoulders and walked away. 2. The staff tried to place two waters on the table. We quickly told them we only ordered one. We later received the bill and it reflected two waters. The receipt was updated but the stated service charge/tax remained the same. Maybe this is poor maths by the staff or a deceptive trick. I pointed out the error to the staff but no action was taken to remedy the error and 10 TRL was not worth arguing for long. Furthermore, the tables are crowded together and the appetizers were brought out alongside the main course meals. My poor experience aside, I would still not recommend this restaurant. The view of the Galata Tower is nice, but that is about the...
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