A Home Away from Home*
Our recent stay at your hotel was nothing short of magical, and we felt compelled to share our heartfelt gratitude. From the moment we arrived, we were embraced by warmth and genuine hospitality that made us feel instantly at home.
Exceptional Service
A special mention must go to Ialent, who truly made our stay unforgettable. Every interaction with Ialent was filled with smiles and a genuine desire to make our experience remarkable. The meals at the restaurant were not only fresh and delicious but also crafted with such creativity. The chefs’ willingness to share the stories behind their culinary creations added a special touch. The pastries and desserts were nothing short of extraordinary, each bite a testament to the incredible skill and passion of the culinary team.
Spotless Cleanliness
The impeccable cleanliness of the hotel was something we truly appreciated. Every corner, from our room to the pool area and the pristine beach, was maintained to perfection. It was clear that great effort went into ensuring a spotless environment for all guests.
Exceptional Staff
The beach and reception staff were equally remarkable. Their friendliness and eagerness to assist us at every turn made our stay even more enjoyable. We encountered a few situations where the behavior of other guests was less than ideal, but your staff handled everything with such grace and professionalism—it was truly commendable.
A Unique Experience
As seasoned travelers who have journeyed through over 100 countries, we can confidently say that we have never experienced such consistently delightful service. The kindness and professionalism of your staff stood out, making our stay unforgettable.
Heartfelt Thanks
We sincerely hope that hotel management recognizes the invaluable role that the staff play in creating a successful and memorable stay. These hardworking individuals are the true heart and soul of the hotel, and their dedication and hard work should be celebrated and appreciated.
We are already counting down the days until we can return to this wonderful place. Thank you for creating such a haven of hospitality—it’s a rare gem in our...
Read moreThis is a garden of Eden in a dessert rich town of Abu Dhabi. If you are the kind of person with business on his mind but is willing to live life while you deal with money.
This place can do both with ease and the best part of the building with pools great gym amazing cutlery and all things shiny and nice. The point im trying to make in so many words is the place is a. Haven of good staff and efficient work The owner,management, HR, director of recreation Mo to Rosie of the restaurants especially at essence I got a feel of dedicated staff , diligent quick on their feet “heard somewhere like a chicken” and mostly hard working HAPPY staff That is a tough thing to find There are lot of shiny hotels big brands and chains they are all good , nothing against them
It’s the feeling you get here at this property is hard to emulate and nurture
Special mention that t gives this feel is Rosie - a great human being who is quite a good looking young 60 something (forgive me ) Nilar - supervisor dedicated and working hard sincere and will trust and believe anything you tell her a simpleton at heart from Myanmar who is a professional superviso clockwork precision Nyien - had to rewrite her name 3 times because of auto correction, is a special human being made for big things in her life and a very hard worker and a great human being May and Min - really well behaved and discreet waiters Mention of manoj at the bar Durga at the swimming pool cleaning Abdallah the men’s changing they all are amazing professionals And last of all Mo - a good looking hunk director of recreation , a tennis player in his last life Now 20’years at this organisation
Well done Rotana Keep it going and win...
Read moreFirst time in Abu-Dhabi and I must say Beach Rotana certainly lived up to it's reputation. From the very first step into reception all throughout is exceptional.
Nothing is a problem and seamless throughout. The staff are friendly & I must say a Big thank you to Catherine & her team in the dining hall. Catherine is such a lovely person with plenty of passion looking after her guests and making sure we were happy. She went above and beyond for our son who I must say is hard work to keep happy at times. Thank you Catherine it was a absolute pleasure to meet you.
The rooms are fantastic, the pool staff are also friendly and go above & beyond too.
If your looking for a really nice luxury setting in Abu-Dhabi then I higly recommend Beach Rotana 5 star throughout.
Chef Ritchie bless her has also looked after us. My son had chicken nuggets and chips most of the holiday. Apparently better than Mc donalds lol...
Thank you chef Ritchie for going out your way to cook seperate meals from what was being served your very kind and we thank you.
Chefs here at Rotana cook exceptional dishes that not only look great but taste absolutely devine using different sauces and ingredients to make the best of the dishes being served. How they do this is unbelievable. Even the presentation of the food it is exceptional.
Again thank you Rotana and to all the staff who made our visit here comfortable & relaxing. Till we meet again as we will definitely be back.
Best...
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